It’s already day number five

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dov G.
dov G. Posts: 21 ✭✭
edited April 2022 in Internet

And my problem is still not solved

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  • Whizz
    Whizz Posts: 19,177 admin
    Answer ✓
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    Hello dov G. 

    I can see that this situation was already fixed.
    I apologize for the inconvenience.
    We remain at your disposal if you need further assistance.
    Feel free to reach us at any time, we are 24/7: https://fizz.ca/en/contact-us

    Have a lovely day,
    -Alex

Answers

  • brouleau21
    brouleau21 Posts: 176 ✭✭
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    Giving some information about the problem may help people help you...

    But, in the meantime, did you tries to contacte Fizz here:

    If the issue continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

    They will surely be able to help you.

    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • dov G.
    dov G. Posts: 21 ✭✭
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    Of course I’m in contact them for days already but they don’t help!!!

  • brouleau21
    brouleau21 Posts: 176 ✭✭
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    https://forum.fizz.ca/en/discussion/comment/6624646#Comment_6624646

    And the problem is??? If you want someone else ehere, may be, to help you...

  • dov G.
    dov G. Posts: 21 ✭✭
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    SIM card is not working

  • brouleau21
    brouleau21 Posts: 176 ✭✭
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    1) Before inserting the new card, did you wait to answer you old provider request for transfer?

    2) Did Fizz told you anything at all that may be usefull to us in order to help you?

    3) Did Fizz told you it was on their end and you should wait? In which case there is nothing we can do to help you?

This discussion has been closed.

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