Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why can't I just buy a phone without having to create a new plan because I already have one?So to get the full picture here: I already have a 30$ plan with Fizz since last year and my cellpho… -
My data has not been working for 2 days now.Can make calls and send texts. Have 12.7Gb in my bank. Verified APN network settings and reinstalle…
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I registered to Fizz before May 30th but didn't get 5G... only got 3Hello, I want to make sure the 2 extra gigs will be added to my account since I registered before …
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I have a 70 dollar gift but I do not have cell with you. Can I pay my internet with it?I have a 70 dollar gift but I do not have cell with you. Can I pay my internet with it?
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Delivery tracking number for SIM card?I just ordered my SIM card, but I did not get a delivery tracking number, to track the delivery of …
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How can I transfer my current plan on my new fizz card?Hello, I lost my phone and I bought a new fizz card, then I heard that you need to contact the cust…
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3$ price increase turned out to be an almost 5$ increaseLike many, I got an email from fizz notifying me that my mobile service would go up 3$. Today when … -
I subscribed before 30th of may but did not received the 5g extra?I subscribed before 30th of may but did not received the 5g extra?
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I have unsubscripted fizz at 21st May, but I am still get charged on my credit card todayHello Fizz Please return my money ! I have unsubscripted fizz at 21st May, but I am still get charg…
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ERROR: Failed to send messageI am receiving continuous "Failed to send message" when sending texts. I am unable to rec…
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Can’t send text message, do you have the same issue?I can call, but I cannot send any text messages. Are you guys experiencing the same problem? I am i… -
Dropped calls after exactly 10 min 0sI made several calls today and they all were dropped at 10m 0s and they all preceeded 2 or 3 beeps …
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Cannot add new sim card to current plan gives error see imageI contacted fizz and they said there is no issue and to try with a different browser and in private… -
text messageI have a line with Vidéotron and i cannot text 2 persons with a fizz line. What is the problem. The… -
i can not call my mothers phone (no she does not have me blocked)I can call any other phone and it will work i can also call my mom from any other phone and it will…
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how will my data work if I go to USA and will I need to buy some roaming data?I'm planning to go to Philadelphia and NYC for summer vacations and since i never used Fizz out of …
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Sim Card Not FunctioningI called my cell phone provider and they said that most phones bought during the time I began my co…
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Voice mailHow do I change my voice mail message?
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ordered 2 sims cards by mistake any way to cancel?ordered 2 sims cards by mistake any way to cancel? thx
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Sim Card Not WorkHello, Yesterday I switched carriers and did my cell phone number transfer. It is currently the nex…
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My cell data stops all the time. It was working fine before.All of a sudden my data has stopped working. It will come on from time to time, for an hour, then d…
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Your monthly payment for my cellphone failedHello I received an email for both of my lines with fizz indicating: <<Update your payment m…
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Voicemail SMSHi, is there a way I can deactivate the fact that I receive an SMS when I get a new voicemail ? Th…
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