Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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my activation sim is still pending, can you help?I activated my SIM card and chosen a plan. Everything is working but the activation process is stuc…
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can't get access to internet after unfreezing my accountcan't get access to internet after unfreezing my account
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Activation not working?My activation was pending yesterday and this morning I got the email to finish activating my SIM. H…
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to stop phone from !Nov 20 to april20/21out of country
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Good connectivity in Quebec City?Is the quality of the cellphone connectivity good in Quebec city? Any lag or disruptions?
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Can't access network after changing credit card payment???Got a message that my payment didn't go through so I successfully used a different credit card. Sin…
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Connectivity in Sorel Quebec?Poor signal in Sorel, Quebec. Anybody experiencing a similar or different situation? I'm thinking o…
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transferred data?Hi , I have transferred my 500 mb of data from one account to another account. The 500 mb has bee…
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Why are my texts are not sending?I have an iPhone 7 and as of yesterday, my texts are not sending. I have an unlimited call and tex…
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Can we attach somehow the smartwatch(LTE) to Fizz?I would like to buy smartwatch with LTE, will it work with Fizz?
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port my number from Fizz to Telus. I have given them correct account number and mobile number. Any iTelus can not port my number from Fizz. I have given them right account number and mobile #.
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Text not sending even with unlimited text plan?Hi, all of my text messages are not sending since yesterday even with my unlimited plan. I have tri…
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How to delete a voice mail as soon as I know I do not want to hear it?When I listen to my voice mails, often, I do not want to listen to the very end of the message. Wit…
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Calling out of province with Quebec only coverage.My girlfriend took the Quebec only coverage, thinking she could still make out of province originat…
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are I'm still paying for my first service provider ?switching from koodo to fizz
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Travel add on not working in Europe, what to do?I'm in Romania and bought the corresponding Travel Add-on, however for my surprise it doesn't work.…
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Transfer my number to another company a?Hi, I got a plan from fido company and i wanted to transfer my number to their company. I gave my c…
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Can i put my account on standby?I will traveling for a few months and I want to know whether I can put my account on hold ? If so, …
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Travelling abroadNo matter what I do it is no service, and I need to get notification massages to be able to log in …
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Its been two hours since ive activated my mobile phone, still no serviceI activated my plan more than two hours ago and still no service. It also says activation pending o…
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Voicemail pin codeHi, when I enter 1234* to access my voicemail it doesnt work. My phone numer is 438 389-2610. Can y…
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I can't make outgoing calls and text, gives the message about call barring, tried everythingI tried everything even took the Sim out and put in another phone, gives the same message, anyone c…
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Data limit reached warning texte message or email ?I have account used by my 11 year old and he used a lot of data, is there any way I can setup an al…
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Gifted 3GB of Data lost?A week ago gifted 3GB of Data to my daughter using her mobile number. It was never received and pro…
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What is your mobile speed with Fizz?When I was with Telus I was getting around 120 MBPS, now with Fizz I am currently getting 10-20 MBP…
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No International calls is not working? I cannot make an international callWhen I call ireland, I get a voice error "Your current plan does not allow us to complete this…
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My new sim not yet reached.I ordered my new sim one week before.
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new credi card numberMy line is suspended because i gave you a new credit card number
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How can I gift data to my other sim card?I used Fizz only for the data for a while. I had a random phone number on this SIM. I decided to u…
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On Ontario plan , however shifting to Calgary soon . Can I still stay on fizz ?Hi , I’m leaving for Calgary on 27th. I have Ontario plan with early members benefits! Can I use sa…
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