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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Lost sim how to I replace it?Just what to know how to get another sim and keep the number that I have with it?
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Not receiving some text (SMS) messagesI receive most of my messages but not some. I do not receive messages from Google Maps that I send …
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I have a Quebec plan, how can I use my phone and/or data in Vancouver within my billing cycle?So in won’t have time to wait for the billing cycle to change and need to use my phone with QC plan…
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Can you activate RCS?I was looking into RCS and found this in Fizz's FAQ section: https://fizz.ca/en/faq/whats-rcs-messa…
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How do I reach my voicemail while travelling abroad?Hi, I am currently in Europe and added funds to my wallet for the pay-as-you-go option. Calls and t…
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Voicemail access?When i hold and press 1, it opens voicemail as if i was calling someone else to leave a message. No…
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I’m on Fizz EXT, my Data isn’t working (My plan doesn’t include wifi but I’m using 500m that Fizz isWhat can I do to make it work.
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Can I choose last four digits of my mobile number?,,I would like to choose last four digits of my mobile number.
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Can someone help me out please?Hello I am very much in need of data. If anyone can spare some, I would really appreciate it. Thank…
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Display number on SIM Card - Update?I've reset all the network AND the 'downloaded sim card' (whatever that is), nothing happened. When…
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What are the fees for SMS ?What are the fees per sms without the unlimited text package (within and outside of coverage area)?…
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Why does my mobile data usage increase even when on a stable wi-fi connection?I just switch two phones over from Videotron. They are both on a stable Wi-Fi connection most of th…
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when my plan will be activated?when my plan will be activated plz help me
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I lost my sim .. si please can you send me a new one withe the same number ??I lost my sim .. si please can you send me a new one withe the same number ??
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Data expires later are being used firstI was given 2Gb of data as gift 2 days ago which will expire in 43 days. I have rollover data which…
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Anyone willing to give away some data?I ran out of data last night by accident as I didn't realize the wifi was not working on my phone. …
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Help!!! Fizz took paymemts twice phones still not workinghel0!!! Fizz took payments for both my phones yesterday ( have screenshot) phones were cut off.My m…
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Why chainging/add my plan (voice: QC to Canada) lose early adopter Fizz base price $15 to $22?Hello Fizz, I was one of early adopter, and original plan Coverage: Quebec voice, text and voicemai…
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Double Payment ?My credit card was charged twice for payment. Two transactions in two days. I don't even see a chat…
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Losing connection on my celphone?Hi, I have a new S8 Samsung phone. From the beginning it was losing connection once a day. But now,…
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How do I get support?I asked a question about an issue I'm having, and some of the answeres may have been helpful if the…
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Apn data not working why?Try all setting cant make the data work
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my plan is fronzen and i got debited it's an emergencyOk it have been 2 days where I can't use my phone please help
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Outbound calling?People can call me but i can’t make any calls, outbound calls are not working and i never changed m…
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Payment cycleI have 2 mobile lines. Why does one payment cycle sill stays in the previous one of Aug 30 to Sep 2…
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my plan is fronzen and i got debited and it have been more than 2hagain i paid this morning by 11am and it was working until few minutes ago i tried rebooting my pho…
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Help a fellow Fizzer?Would someone be a kind soul help a fellow Fizzer by gifting some data? I’ve just moved and was ex…
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I need to order a new sim card?I tried going into manage my plans to change sim card, but then I get a chat box so I typed in the …
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When will I get my plan?I paid for my plan after I recieved my sim card and followed the activation instructions and then I…
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my plan is fronzen and i got debitedi just paied my plan it was working in the morning than it's stop and my plan got frozen and i got …
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