Does anyone know if sending and receiving messages from shortcode numbers is still an issue?

csjh
csjh Posts: 1

I've been reading around about cons of using fizz and the main one I've found is a lack of support for sending/receiving messages from short code numbers (e.g. 560560 for OC Transpo). That would be annoying since I frequently use them for bus times and other things.

I have noticed that most of the complaints about this are from before 2020 so could anyone confirm if it's still an issue?

Best Answer

  • Whizz
    Whizz Posts: 11,269
    Accepted Answer

    Hello csjh,

    Thank you for your message. We kindly wish to inform you that we continue to gradually roll out this type of service so that it operates optimally with as many companies as possible.

    Right now, should there be a situation with sending or receiving such a message, you can reach out to us in private on any channel you wish: https://fizz.ca/en/contact-us so we can be able to help and make the feature available for the company/application/website and such with which you encounter an issue.

    Thank you for your understanding.

    Have a lovely day,
    -Ioana

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