Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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New voicemail requires PIN?According to Fizz website (https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail): PIN authe…
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Fizz tone signal not recognize by IVR system :(Me and my wife are with Fizz for 2 years now and still love it. My wife needs to call the IVR syste…
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unable to receive phone callsHi everyone, Apologies if this has been posted before. I have an issue whenever there's an incoming…
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I cannot call or send text messages but the state of my account is active.I tried restarting my phone, taking off my SIM card but nothing works. It’s been like that for days…
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Visual voicemail rolling out right now…?A user on Fizz's sub-reddit reported: I just checked my voicemail panel on iPhone and it seems to b…
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I cannot recieve messages from CIBC?hello do you have any idea how to solve the problem with CIBC message.
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Sim card "de-registered"Hey! It appears my sim card is no longer synchronized or something like that. My plan is up and pai…
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fizz data sim not working on pocket routers?i have a 0 min 0 text, 20g sim card, and i Huawei pocket router E5338, but its not working the sgin…
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Need to find the phone number of the last person who called this morningI still can't find the phone number of the last person who called this morning as my phone battery …
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Need to retrieve the phone number of the last person who called as my phone battery was dyingI need to retrieve the last phone number as my phone battery was dying. It is not in my recent call…
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SIM card not working.SIM card does not seem to be working. I Followed all the steps to activate phone but it does not t…
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Data is not working since July 1st 2021 in a phone plan that includes 3G dataHello, I have a Galaxy A51 phone and have been with Fizz since about March 2021 with 3G of data a m…
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No transfer authorization message receivedHi, I'm having trouble transferring my phone number from Fido to Fizz. I have done pretty much all…
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My sim card seem not to be workingMy sim card seem not to be working
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I have a Canada wide plan. Is it normal that I couldn't use my internet on my phone in Ontario?I have a Canada wide plan. Is it normal that I couldn't use my internet on my phone in Ontario?
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cancel my plan and numberI would like to cancel my plan and my number with fizz. How can I do that?
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I ordered one sim card but I received two by errors and got charged twiceordered one sim card but I received two by errors and got charged twice. One for activated yesterda…
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Can you approve my number transfer from Fizz to Bell?Hello, I have been on hold for a very long time with Fizz and Bell and have been trying to solve th…
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Sim not provisioned for voice after activationHello everyone, I can't access the voice line and the text message after a line transfert. I have a…
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Cant get phones to access Fizzrecieved a new sim card today. Cant get it to work. on 2 phones. Not sure if activation went throug…
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activation new sim cardtrying to activate sim card, asks me to chose my old provider the drop-down menu does not work? jus…
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Can't sign up for phone plan!Hiii! I just switched to fizz for my at home internet and that went smoothly but every time I try t…
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How to change my record of voicemail?Hi there! I would like to ask how to change my recorded greeting for the voicemail please? I want t…
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receive texts and calls abroadHi, I want to visit my friend in the UK for a while, want to only receive texts and calls during th…
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