Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
I want do have a cell,internet only, in Cuba. Is it possible? how much do I have to pay each month?I want do have a cell,internet only, in Cuba. Is it possible? how much do I have to pay each month? -
I could not get text verify codes from some apps and security website? whyWhy I could not get text verify codes from some apps and security website?
-
Is my mobile plan cancelled?Im with fizz for my mobile since march and i always pay on time. Now i cannot find my mobile plan i…
-
I have canada-wide coverage for mobile data, but it is not working outside of Quebec.Currently in Ontario and it is not working. Updated my phone and APN settings (automatic), turned o…
-
Why my gb didn’t restart after the month finished?Why my gb didn’t restart after the month finished?
-
My mobile internet is not workingMy settings have not change but unable to browse on my phone I am able to make calls perfectly.
-
the carrier settingsI'm at the stage where I have to update the carrier settings, but nothing appears as shown in the v…
-
Can't receive SMS.Hi, I just moved my SIM card to a new phone (the previous phone is broken) and I'm unable to receiv…
-
Sim Card Not WorkingHello, Yesterday I switched carriers and did my cell phone number transfer. It is currently the ne…
-
Lose the connection when switching from wifi to mobile datathere is an issue that bothers me for a while. When switching from wifi to cellular data, the inter…
-
-
Why can't I just buy a phone without having to create a new plan because I already have one?So to get the full picture here: I already have a 30$ plan with Fizz since last year and my cellpho… -
My data has not been working for 2 days now.Can make calls and send texts. Have 12.7Gb in my bank. Verified APN network settings and reinstalle…
-
I registered to Fizz before May 30th but didn't get 5G... only got 3Hello, I want to make sure the 2 extra gigs will be added to my account since I registered before …
-
I have a 70 dollar gift but I do not have cell with you. Can I pay my internet with it?I have a 70 dollar gift but I do not have cell with you. Can I pay my internet with it?
-
Delivery tracking number for SIM card?I just ordered my SIM card, but I did not get a delivery tracking number, to track the delivery of …
-
How can I transfer my current plan on my new fizz card?Hello, I lost my phone and I bought a new fizz card, then I heard that you need to contact the cust…
-
3$ price increase turned out to be an almost 5$ increaseLike many, I got an email from fizz notifying me that my mobile service would go up 3$. Today when … -
I subscribed before 30th of may but did not received the 5g extra?I subscribed before 30th of may but did not received the 5g extra?
-
I have unsubscripted fizz at 21st May, but I am still get charged on my credit card todayHello Fizz Please return my money ! I have unsubscripted fizz at 21st May, but I am still get charg…
-
ERROR: Failed to send messageI am receiving continuous "Failed to send message" when sending texts. I am unable to rec…
-
Can’t send text message, do you have the same issue?I can call, but I cannot send any text messages. Are you guys experiencing the same problem? I am i… -
Dropped calls after exactly 10 min 0sI made several calls today and they all were dropped at 10m 0s and they all preceeded 2 or 3 beeps …
-
Cannot add new sim card to current plan gives error see imageI contacted fizz and they said there is no issue and to try with a different browser and in private… -
text messageI have a line with Vidéotron and i cannot text 2 persons with a fizz line. What is the problem. The…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.