Why are the dates wrong for monthly billing?
My pay cycled need on the 4th and the system still says I have 1 day left. It is the fifth today, so it should not says 1 day left.
Others do not have this issue.
Fizz don't give the wrong answer and close my question without answering it. Contact me and investigate.
In January I was told there was an issue.
Yoi just closed my case with the same name and the wrong answer.
Best Answer
-
As I checked again, a colleague of mine escalated a ticket for this display discrepancy to be fixed.
You will be notified by us via email once a solution has been found by our dedicated team
You can check on the ticket's progress from your Fizz account under My settings->My tickets.
Thank you very much for your understanding, patience and collaboration thus far.
Have a good one!
Andrei
0
Answers
-
Do you have a more recent screenshot, I will take it after 5am to see if you have the same error
0 -
It this case, please try to reach out to fizz support directly. My settings --> Contact Forms --> Green Chat bubble.
If the chat doesn't open, try to clear the cache or use a different browser.
Hope this helps :)
0
