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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Network went down again today for and hour fizextMy network went down again like it did last year for an hour today so far. Hope it doesn't happen … -
Received modem 5 hours ago. Followed instructions. Nothing happensHi! So we just got the modem. The coaxial cable is well screwed in it. The alimentation cable is a…
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Fizz #118621Hey! My ticket was closed but my issue is unresolved after a reset. I cannot make outgoing calls o…
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Why does my payement keep getting refused ?I bought 2 sims and yesterday when I was completing the activation for my first sim, it went throug…
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iphone se can not get mobile data to work (help)iphone 2016 se phone [First time trying mobile data on this particual iphone se, do not know if it …
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SIM CardDid not receive my SIM card 2 weeks after ordering, Can I pick it up somewhere in Montreal?
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i need to reset my nipi need to reset my nip on my voicemail
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Problem with activation - Select planI activated my SIM card and proceeded to select my plan and entered all my information. There was a…
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No signals on my phoneI don't have any signals on my phone. What's the problem with Fizz?
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Roaming on cad us plan not workingI currently have 11 gb data and us-cad plan. I am in USA New York. Even tho I get four bars... On r…
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CAN'T MAKE CALLS TO CANADA. CURRENTLY ON A TRIP IN THE USI changed my plan to include coverage for the US and Canada but today I tried to make a call and I …
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Why "3G" is appearing while calling?Do you have an idea of what this is happening?
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Using Fizz while travelling to ItalyI'm planning to travel to Italy this September, and i saw already the option 'Travel Add-Ons' but i…
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Phone watch for kids needing a sim cardThe watch a purchase is using 4gG signals. Everything was working perfectly yesterday but today a… -
can I purchase a plan that will cover Cuba?Hello, I will be going to Cuba and need to have the ability to have data on my phone as the interne…
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why can i make calls but i cant receive them or text?i transfered mi phone number but the transfert is not compleate i can call and people se mi phone n…
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Activation Pending?Hi Team, I got 4 sims and for one of them I brought my number from another provider. I received the…
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Number can't be used，couldn't make calls,Yesterday, my cell phone suddenly couldn't make calls, and other people couldn't make calls to me. …
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Sim and account for kids watch?Hi, I have a mobile data plan with Fizz and I am looking to get a kids watch for my daughter. Can i…
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can i make international facetime calls with my data?on Fido I can’t make international calls on FaceTime on my data because idk but on WiFi is ok. So b… -
Sim card delivary?Hi, I ordered a sim card 8 days ago and have not received it? what should I do?
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Can the sim card be delivered to Europe?Hi everyone, I´m an international student coming to Canada in September. Since I´m currently in the…
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Cannot receive MMS from USAI have a Canada-wide plan, with unlimited texts and a lot of data. I have plenty of plan data left …
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lost my old sim and i have a sim from someone else that was deactivated can i use itHi! i lost my phone with its sim. i have a friend with a deactivated sim. Can i activate it with my…
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