Cannot connect to data

Paria1_
Paria1_ Posts: 2 ✭✭
edited August 2021 in My Mobile

Hi,

I got US+Canada plan, and today I arrived in US, but the plan doesn't work


Please help

(Also my roaming is on)

Best Answer

  • Whizz
    Whizz Posts: 18,802 admin
    Answer ✓

    Hi Paria1_,

    Thank you for reaching out to us.

     Please manually connect to AT&T or T-Mobile, restart your phone and test the service again.

    Also, make sure to turn the Airplane mode ON and OFF as well afterwards for the service to be properly initialized.


    Thankyou very much for your understanding, patience and collaboration.

    Havea good one!

    Andrei

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