Planete Courrier says delivered, but I got nothing
Hi, I ordered a simcard 2 days ago and it was supposedly already delivered according to the tracking number, however I did not receive anything. What can I do?
Best Answer
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Hello JeffAureyre,
We're so sorry to hear. I've verified your account and indeed I notice that the package appears as successfully delivered, at the mailbox.
If you have checked everywhere and were unable to find it, please contact us in private on the channel you'd like: https://fizz.ca/en/contact-us so we can be able to further assist with this.We appreciate your understanding and wish you a lovely day!
-Ioana0
Answers
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I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
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You also can do it on Facebook: https://facebook.com/fizzca.
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