How to activate sim card in existing number?

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MYL
MYL Posts: 1 âś­âś­
in My Mobile

I want to activate a new sim card to replace my old cellphone which is already with a plan with Fizz.

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  • Mike
    Mike Posts: 20,759 âś­âś­
    edited August 2021 Answer âś“
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    You need to contact the support for this kind of operation by chat, for example https://fizz.ca/en/faq/found-mobile, click on the green bubble on the bottom right corner and select chat đź’¬, if you are using a mobile phone use it on horizontal or in desktop mode

    This is from the guide, you can click on Replace my SIM card

    Once you have your new phone and new SIM card, you’ll have to replace and delete your old SIM card that’s associated with your plan, and activate the new one. Replace my SIM card ((My plans > Manage > Change SIM card).

Answers

  • Kevin P. #2908
    Kevin P. #2908 Posts: 110 âś­âś­
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    If you keep the same sim card but in a different phone, you can just take the sim and put it in the new phone and it will work.

  • Whizz
    Whizz Posts: 19,216 admin
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    Hi MYL,
    I can see here that you contacted us directly and your SIM card was changed successfully.
    Do let us know if the service is working fine under your number following this operation and reach out back to us if you experience any difficulties.

    Thankyou very much for your understanding, patience and collaboration.

    Havea good one!

    Andrei

  • telmorrr
    telmorrr Posts: 89 âś­âś­
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    Thanks for the information!

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