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Sani0987654321
Sani0987654321 Posts: 2 ✭✭
edited August 2021 in My Mobile

I change my visa cart for payment now I have messege my payment are not complete and I cant access to call or have Internet data? What should I have to do ?

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  • Whizz
    Whizz Posts: 20,703 admin
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    Hello Sani0987654321,

    I am sorry to hear about this situation.
    I just verified and I can see the manual payment button is available and ready t use.  
    Please access your Fizz account and go to My plans > manage plan > payment methods and press Make my monthly payment.
    Once the payment is made it will take up to 2 hours for the service to be restored.
    Here you can find more information if necessary: https://fizz.ca/en/faq/how-do-i-fix-payment-issue

    Have a lovely day,
    -Alex

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