My ticket was closed but my issue is unresolved after a reset. I cannot make outgoing calls or send texts but I am able to use my LTE and receive calls with no issue.
Thank you for the updates and I'm sorry you're still experiencing these difficulties.
Rest assured, I've re-opened and updated your ticket, then asked our team to investigate this further.
You will be notified by us via email once a solution has been found by them.
You can check on the ticket's progress from your Fizz account under My settings->My tickets.
Thank you very much for your understanding, patience and collaboration.
Have a good one!
Please Contact customer support for a case like this. They know about your ticket.