Fizz #118621

WillCM Posts: 1
edited August 2021 in My Mobile


My ticket was closed but my issue is unresolved after a reset. I cannot make outgoing calls or send texts but I am able to use my LTE and receive calls with no issue.

Best Answer

  • Whizz
    Whizz Posts: 13,857
    Answer ✓

    Hi @WillCM,

    Thank you for the updates and I'm sorry you're still experiencing these difficulties.

    Rest assured, I've re-opened and updated your ticket, then asked our team to investigate this further.

    You will be notified by us via email once a solution has been found by them.

    You can check on the ticket's progress from your Fizz account under My settings->My tickets.

    Thank you very much for your understanding, patience and collaboration.

    Have a good one!



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