Fizz #118621

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WillCM
WillCM Posts: 1 ✭✭
edited August 2021 in My Mobile

Hey!


My ticket was closed but my issue is unresolved after a reset. I cannot make outgoing calls or send texts but I am able to use my LTE and receive calls with no issue.

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  • Whizz
    Whizz Posts: 19,098 admin
    Answer ✓
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    Hi @WillCM,

    Thank you for the updates and I'm sorry you're still experiencing these difficulties.

    Rest assured, I've re-opened and updated your ticket, then asked our team to investigate this further.

    You will be notified by us via email once a solution has been found by them.

    You can check on the ticket's progress from your Fizz account under My settings->My tickets.

    Thank you very much for your understanding, patience and collaboration.

    Have a good one!

    Andrei 

Answers

  • vanigh
    vanigh Posts: 328 ✭✭
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    Please Contact customer support for a case like this. They know about your ticket.

  • Myname
    Myname Posts: 7 ✭✭
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    Indeed.

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