Network went down again today for and hour fizext

Michael B. #2463
Michael B. #2463 Posts: 72 ✭✭

My network went down again like it did last year for an hour today so far.

Hope it doesn't happen again and last as long as last time this happened.

Fizzext

Best Answer

  • Whizz
    Whizz Posts: 18,787 admin
    Answer ✓

    Hello Michael B.,

    We're sorry to hear that you encountered a situation. For us to be able to do the necessary checks, it will be needed to contact us in private on any channel you'd prefer, should such a situation arise again: https://fizz.ca/en/contact-us

    In the meantime, if you were in a location where you were connected to Fizz EXT (one of our partner networks), please know that in such areas it's needed to have the roaming option enabled on your phone. More useful information can be found here: https://fizz.ca/en/faq/partner-networks

    Have a lovely day!
    -Ioana

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