I cannot recieve messages from CIBC?

katia K. #20925
katia K. #20925 Posts: 9 ✭✭
in My Mobile

hello

do you have any idea how to solve the problem with CIBC message.

Best Answer

  • StefanM
    StefanM Posts: 1,453 ✭✭
    Answer ✓

    I am banking with CIBC too and don't have any problems with text messages. I also don't have text messages included in my plan. Incoming text messages are always free.

    There is the option to switch to 2FA via CIBC App. I encourage you to do that as it is safer than text message.

Answers

  • Pascal L. 40582
    Pascal L. 40582 Posts: 649 ✭✭

    Check with them that they have your correct mobile phone number.

    Also make sure your mobile phone plan has SMS text messaging included.

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