Can't see my plan

LouisMP Posts: 1 ✭✭

When I go on the website I cannot see my plan even tough its working on my phone. That makes me unable to pay, since I dont see a plan or a phone on my account.

Best Answer

  • Ihssan
    Ihssan Posts: 280 ✭✭
    edited July 2021 Answer ✓

    Is it the first time you acess your account?

    Are you sure you are connected to the right account ?

    When did you create the account / since when you are whith fizz ?

    Check again your email adress(es) maybe you created 2 accounts.


  • StefanM
    StefanM Posts: 1,453 ✭✭

    The website is occasionally a bit buggy. Try using incognito mode, deactivate all ad-blockers or change the browser.

    Hope this helps :)

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