New voicemail doest not work

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Laurent123
Laurent123 Posts: 1 ✭✭
edited June 2021 in My Mobile

Since the new voicemail activation, i cannot acces to it. I press 1 and them a message indicate that there is one message. Then nothing happen. I cannot listen to the message and when i press any number, nothing happen. I need help from a fizz employee please!!!!!! Anyone reading????

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  • Whizz
    Whizz Posts: 19,105 admin
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    Hello Laurent123,

    We're truly sorry to hear about this situation. I can recommend rebooting the phone and then retry to access the voicemail. There's also the possibility to dial 1-514-647-0999 in order to manually access it. For more useful information, you can check our page: https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail

    Should there still be an issue encountered, please contact us in private on any channel you'd prefer, so we can be able to further help: https://fizz.ca/en/contact-us

    Thank you so much for your understanding.

    Have a wonderful day!
    -Ioana

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