Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Voice mailHow do I change my voice mail message? -
ordered 2 sims cards by mistake any way to cancel?ordered 2 sims cards by mistake any way to cancel? thx
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Sim Card Not WorkHello, Yesterday I switched carriers and did my cell phone number transfer. It is currently the nex…
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My cell data stops all the time. It was working fine before.All of a sudden my data has stopped working. It will come on from time to time, for an hour, then d…
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Your monthly payment for my cellphone failedHello I received an email for both of my lines with fizz indicating: <<Update your payment m…
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Voicemail SMSHi, is there a way I can deactivate the fact that I receive an SMS when I get a new voicemail ? Th…
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The free voicemail upgrade change to only 1$ rebateThe free voicemail upgrade was supposed to be replaced by a 2$ monthly rebate but I only received a… -
Not Mobile NetworkHello, I have had no connection on my phone for 4 days+ now. I tried restarting the phone, taking o…
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Can't send MMS (again)Hi, I have a new fizz number (and SIM card) in my old cell phone. While configuring, I realised th…
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WIFI callingI know it's been asked many times but we need to know if it's in Fizz's plans to make it available … -
No service after paymentI paid this morning and my phone has not come back, everything looks good on my dashboard. Phone r…
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Can I change from 450 to 514?I have a 450 number at the moment, and some systems I want to use have problems with that prefix an…
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increase theI am surprised the answer from you, to see what you said, the price is cheap so it is reasonable t…
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UX Design: Plan migration rulesThere is a basic design problem combining Internet and Mobile plans on the same account. Internet … -
Why are calls to Switzerland not working?"Your call cannot be completed as this time, please try again later" I pay for internatio…
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Moved: Pas de service sur mon cellThis discussion has been moved. -
Roaming and phone is not functionalCurrently in USA, roaming not working. I have no data, no voice, no sms or mms. Using an android p…
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Promo till May 30thThe 5 1Go promo is until May 30th. If I get 2 SIM cards with my profil, does that mean I can get th… -
Forgot my Voicemail codeHi, I forgot my voicemail code. How can I retrieve or reinitialize it so I can get into my voicemai…
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Calls are not always coming throughI have been missing calls because they are not coming through. At times they go directly to voice-m…
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Why my sim-card is UNKNOWN in phone settings? Why there are another accounts with my number??I got my number last week. When I go to the phone settings, it mentions my sim card as "UNKNOW…
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How to enable a non-data Videotron Line to send/receive MMS?I have a call only Videotron sim as "free" line from my family plan , it can only call/sm… -
Does reducing data plan to zero affect accumulated rollovers?Mobile plan with upgrades and accumulated rollover data. If I reduce the data plan to zero, the upg…
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Do data upgrades still work on mobile plan with zero monthly data?The FAQ linked below suggests reducing your monthly data and using perks or upgrades to allow a low…
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Data Gifting Badges - must be friends?I usually do the anonymous gifting with referral codes to help strangers out every month, does this…
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