Can’t send text message, do you have the same issue?

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Ikaissou
Ikaissou Posts: 9 ✭✭
edited May 2021 in My Mobile

I can call, but I cannot send any text messages. Are you guys experiencing the same problem? I am in Montreal.

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  • Ikaissou
    Ikaissou Posts: 9 ✭✭
    Answer ✓
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    Mine works as well, just tried it!

  • Whizz
    Whizz Posts: 19,159 admin
    Answer ✓
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    Hello Ikaissou,

    We're truly sorry to hear about this situation experienced.

    I checked your account and saw that you were able to reach us regarding this, I also notice on this post that you mentioned everything's currently working successfully. We're thrilled to hear this!

    If by any chance you need additional assistance, for all the information on how we can be reached you can check our page: https://fizz.ca/en/contact-us

    Have a wonderful day!
    -Ioana

Answers

  • Lorie2019
    Lorie2019 Posts: 2 ✭✭
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    I am having this problem 05/24/2021

  • Jimbai85
    Jimbai85 Posts: 5 ✭✭
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    same here

  • mcll
    mcll Posts: 6 ✭✭
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    Same thing here

  • DanDurock
    DanDurock Posts: 3 ✭✭
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    Same!

  • Jimbai85
    Jimbai85 Posts: 5 ✭✭
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    are we all in QC?

  • MaChica
    MaChica Posts: 3 ✭✭
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    Having the same problem in the Laurentians ; (

  • Christopher B. 307
    Christopher B. 307 Posts: 4 ✭✭
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    Same, in Ottawa

  • Jimbai85
    Jimbai85 Posts: 5 ✭✭
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    talk to the chat people....go through it....they sent out a ticket for their technichal team....waiting to hear back now. good luck

  • Chana C.
    Chana C. Posts: 11 ✭✭
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    May 24 2:20. Texting not working in Montreal area. Has this been solved for anyone?

  • Stéphanie P. #38113
    Stéphanie P. #38113 Posts: 2 ✭✭
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    Having same issue in Saint-Jerome

  • KimLajoie
    KimLajoie Posts: 1 ✭✭
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    I'm having the same issue in Morin-Heights, 24-05-2021. Does anyone have news ?

  • Julie C. 68990
    Julie C. 68990 Posts: 6 ✭✭
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    Same!!

  • Amélie S. #39685
    Amélie S. #39685 Posts: 7 ✭✭
    edited May 2021
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    Same! in Montreal

    And the network is not stable, 5 bars with LTE, then few seconds later, no network, then network again.... And again and again

  • Ikaissou
    Ikaissou Posts: 9 ✭✭
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    Still not resolved for me (24.05.2021). I think it is all Quebec.. I am talking to someone from Fizz, they are looking into it. They seem to think it is my phone (odd) but it has nothing to do with it.. I will let you know if the situation gets resolved on my end! Thank you all!

  • Sue B. #37919
    Sue B. #37919 Posts: 7 ✭✭
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    Same West Island

  • Jimbai85
    Jimbai85 Posts: 5 ✭✭
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    my wife's if fine but mine isnt. same house, same phones, both fizz. wack!

  • Jimbai85
    Jimbai85 Posts: 5 ✭✭
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    mine seems to be working now...any one else?

  • MaChica
    MaChica Posts: 3 ✭✭
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    Service is back to normal for the Laurentian; )

This discussion has been closed.