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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Transfer existing phone number from Bell to Fizz?Hello, I am trying to port my existing number from Bell to Fizz; however, I am unable to do so due … -
how to call to China?i want to know how to call to China. thanks.
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Australia long distanceI have the add on long distance for Australia. It shows that I have 463 minutes left. I cannot mak… -
where's the invoice?I got a call from a friend from Romania that he's getting calls from me. I checked the call history…
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How does the data usage meter work?Hi. Maybe a stupid question, but I'm trying to understand how is it possible that I already have 1M…
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When does fizz start to sell phones?I see on my account that they is is a beta test to buy phone with Fizz but I can't access to the pa…
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Can't respond to question ?Is it just me, I can't see the respond button to be able to respond to questions. And i'm logged on. -
Install App ?Each time I log on to my account, there is a message asking me if I want to install the Fizz applic…
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Upgrade does not applies, I had 250mb pending activation, trying to switch it for 500mb but nothingUpgrade does not applies, I had 250mb pending activation, trying to switch it for 500mb but nothing… -
Question about upgrade?I don't have a data plan, but received data upgrades. It let me add them in the slots, but I don't …
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Which data is taken first? the upgrade data or the data you are given?Quick question. Say someone has 250MB data and i give him 500MB data. I know that the 250MB CAN ro… -
Does given data roll over?If i give some data to someone, will this data rollover if it's not used during the month?
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Do you need to put “1” before the area code when texting other provinces?Is the “1” required before the area code when texting someone from another Canadian province? I hav…
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How do you enable port validation?Canadian legislation makes this option require user to request explicitly. Number Port validation e…
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Is data rollover limited?Is data rollover limited? -
Text Message Coverage?Hi, when I'm on the Bell website looking at plans under Text it says "Unlimited Canada-wide te…
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How to receive go from another Fizz member ?My dad is trying to send me additional go. I bought an add-on of 500 MB because my plan doesn’t inc…
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What is the easiest way to reach next Fizz level?What is the easiest way to reach next Fizz level? I have 2500 points, how I can go faster to level …
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How to unlock my Sim cardHow do I unblock my locked puk sim
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Cancellation policy?If I join Fizz and don't like it whats the cancellation policy?
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Why Fizz???Why Fizz???
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What is the difference between Perks and Upgrades and what Perks do?What is the difference between Perks and Upgrades and what Perks do? I have 0 Perks how to earn the…
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Lack of service/coverage in areaI selected Canada wide coverage for my plan, but I went about 20 mins barley outside my city and it…
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Problem data trackerAnybody knows how often is the data consumption meter updated? I thought I still had data for the m…
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Interuptions of wi-fi on my iphone?My mobile is cutting my Whatup conversations while I am at home using Wi-fi which is connected to F… -
Child account is blocked after creation?I just added an account for my daughter who is 12 years old and she has her own gmail account. When…
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Can I transfer upgrades from internet to mobile plan?I don't use my home internet any more but I have upgrades from internet usage. Can I transfer upgra…
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Band problem (Xiaomi Redmi Note 9 Pro). What's the problem?Hello, I have bought a Redmi Note 9 Pro, thinking everything would work smoothly. My error. I looke…
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Referal bonusI have one pending that was done today, but the one done on August 10th is not showing. I added my…
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Why I am not able to send the image by SMS ?I closed my phone data since I often use Wi-fi and after this I realized I cannot send an image by …
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