How can I add a new mobile phone to my existing plan

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Daniel V. 16232
Daniel V. 16232 Posts: 1 ✭✭
in My Mobile

How can I add a new mobile phone to my existing plan

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  • ValentinMTL
    ValentinMTL Posts: 80 ✭✭
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    If you want to replace your phone with a new one, just move the SIM card to the new phone.

    If you want a new phone to operate on your account at the same time as your current one, you need a new sim card and a new plan.

Answers

  • StefanM
    StefanM Posts: 1,453 ✭✭
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    If you want to have a new number, you will need a new simcard. Fizz currently doesn’t support the option of changing your phone number on the same sim. You’d old try to reach out to support and ask them. Maybe they are able to help you manually.

  • Whizz
    Whizz Posts: 19,098 admin
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    Hello Daniel V. 16232,

    In order to offer you a correct response, we will need more details.
    I would recommend contacting our support team for more information: https://fizz.ca/en/contact-us

    Have a good one,
    -Alex

  • Albre404
    Albre404 Posts: 27 ✭✭
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    I believe you have to go through the process of your mobile plan from the fizz website (not connected) then when they ask you if you have an account, you login.

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