Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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is it legal to raise the price for plan?you are acting highly -
Hi! I cannot use data and connect to the Fizz Network since I subscribed and put in my new simcardEver since I switched to Fizz and put my new simcard roughly a month ago, I cannot use data. I can… -
Why I cannot make any calls but I can receive them?Hello, I already paid my monthly plan and I don't know why I'm able to receive calls but I cannot m…
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3 lines one accountHello, I have 3 lines attached to one account. I want to change for Fizz. We want to keep our numbe…
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Rate increaseWhy are you raising rates? The CRTC ordered Rogers to lower cost for consumers. Note: India is sick…
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Everything working well except my mobile data (LTE)? Help?First of all, I'm a graduate of computer science, I know what I'm doing. I tried to contact Fizz by…
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What should I do and or am missing something?Activation pending for over a week for my phone transfer...received message only says technical dif…
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Call price per min. USAHi there, I just would like to know what is the price per min. if I call in USA without the Canada…
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What can I doIt's supposed to take 2 hours apparently to transfer a phone number. I did everything right, activa…
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Phone number transfer, activation pending, 6 hours laterIt's supposed to take 2 hours apparently to transfer a phone number. I did everything right, activ…
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I would like to use a 'Light Phone' in QuebecHi, I would like to use a 'Light Phone' with my Fizz account in Quebec. Their North American versio…
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Keeping my number and switching accountsHi, I am currently with Bell and have an old cell phone and sim card with them. I recently bought a…
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Why is my line still active with Fizz if it was successfully transferred to another company?Note that the line still works with the new company. I am being charged for nothing. Please help.
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Why do Fizz freeze your account 2 days before the end of your plan.I want to tweak my plan beacuse I recently started doing food deliveries during the pandemic. I rea… -
If my coverage is set to Quebec, is Canada-wide calling included?If my coverage is set to Quebec, when making a call from Quebec to, say, BC, is that included? Basi…
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Is there a way to delete messages halfway through on the voicemail?Hello all, Fizz voicemail is the worst voicemail I have ever had. Slow robotic voice saying useless…
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Bad LTE coverageI just switched from videotron assuming I would get a similar coverage, but it’s been spotty in ve…
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If I discontinue my mobile data plan, can I keep my rollover data & use my data upgrades?I am moving in a few months & I have a lot more data than I can go through. Thank you in advanc…
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Cannot use the serviceHi My phone was bloqued because of payment. Now i made the payment and i said that my service is b…
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phone says 'unregistered sim'Hey so recently I got a new phone and wanted to switch my sim card so I did but when I put in my si…
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Account Changes Lock OutDue to data roll over I usually make account changes to modify my next months data amount to insure…
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Price increase for current planAn email received saying price increased $3 for my current plan. This is terrible. I didn't change …
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Hi, I want to know if I do not use my fizz sim card for 3 months, my plan will be terminated or not.Hi, I want to know if I do not use my fizz sim card for 3 months, my plan will be terminated or not…
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