phone says 'unregistered sim'

Raven Posts: 2 ✭✭

Hey so recently I got a new phone and wanted to switch my sim card so I did but when I put in my sim it said 'unregistered sim' so I went to network settings and tried to connect to it manually then a pop-up said 'registering on fizz' then it said 'unable to connect. Try later' help is appreciated, thank you.

Best Answer


  • Whizz
    Whizz Posts: 20,703 admin

    Hello Raven,

    I am sorry to hear about this situation. 
    Please follow the instructions Idefizz provided.
    If by any chance nothing works please contact our support team for further investigations:

    Have a good one,

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