phone says 'unregistered sim'

Raven
Raven Posts: 2

Hey so recently I got a new phone and wanted to switch my sim card so I did but when I put in my sim it said 'unregistered sim' so I went to network settings and tried to connect to it manually then a pop-up said 'registering on fizz' then it said 'unable to connect. Try later' help is appreciated, thank you.

Best Answer

Answers

  • Whizz
    Whizz Posts: 10,187

    Hello Raven,

    I am sorry to hear about this situation. 
    Please follow the instructions Idefizz provided.
    If by any chance nothing works please contact our support team for further investigations: https://fizz.ca/en/contact-us

    Have a good one,
    -Alex

This discussion has been closed.