What happens if I go over my phone data

estefano

What happens if I go over my phone data

Fizzy

Hi estefano,

If you use up all the data available to you, your data will stop working until your plan renews again.

To be able to use data again: you can also buy a data add-on or receive a data gift from another member.

Dgjf

You just wont have the acces to internet anymore. No hiden fee and you will not have to paid hundred of dollard to using too mutch data :)

Idefizz

@Fizzy and @Dgjf, in the case you also have wallet funds, wouldn't they be consumed next? Or would there be a warning or, even better, some form of request permission to pick in that "pocket"?

@estefano for your information, if you didn't know already, you can set Usage Alerts in your Plan communication preferences of your account profile at https://zone.fizz.ca/dce/customer-ui-prod/#/account/profile

Dgjf

Idefizz

Apr 19, 2021

@Fizzy and @Dgjf, in the case you also have wallet funds, wouldn't they be consumed next? Or would there be a warning or, even better, some form of request permission to pick in that "pocket"?

@estefano for your information, if you didn't know already, you can set Usage Alerts in your Plan communication preferences of your account profile at https://zone.fizz.ca/dce/customer-ui-prod/#/account/profile

https://us.v-cdn.net/6032561/uploads/BGSX3SRM4AMK/image.png

The Wallet dont include Data n/a he is only used for call and SMS.

So i really dont think data can take in your wallet only addon can give you data (or gift).

Idefizz

Dgjf

Apr 19, 2021

https://forum.fizz.ca/en/discussion/comment/6567826#Comment_6567826

The Wallet dont include Data n/a he is only used for call and SMS.

https://us.v-cdn.net/6032561/uploads/BQB493UPVYPJ/wallet.png

So i really dont think data can take in your wallet only addon can give you data (or gift).

Very good point 🙂

Although, Fizz' promo page (https://fizz.ca/en/add-ons) seems to be in contradiction leaving us to think we can pay as we go at the MB level

Maybe my coffee is not strong enough this morning. What am I missing?

Dgjf

Maybe y cant have data from my wallet because i donc have data on my plan ? (my data come only from bonus).

Can someone with a data plan check if he as the n.a or a price on his wallet ?

Idefizz

Dgjf

Apr 19, 2021

Maybe y cant have data from my wallet because i donc have data on my plan ? (my data come only from bonus).

Can someone with a data plan check if he as the n.a or a price on his wallet ?

I have a data plan but no wallet funds. And the page (My Plans ► Manage Plan ► Wallet) shows exactly as your snapshot: "data n.a".

So does it stands for "not applicable" or "not available"?

Dgjf

Weird. Sorry im not willing to use all my data and see if it take fund in my wallet to continu. Now i really want to know what is the real answer the two information is not the same. Maybe you have to activate the wallet data option some where ?