Hi I am transfer my number to chatr . Please how to?

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amittanay7
amittanay7 Posts: 1 ✭✭

Hi

my new provider send you request be half of me to transfer my number please you can do that for me.

thanks

Answers

  • Whizz
    Whizz Posts: 20,650 admin
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    Hello amittanay7,

    Thank you for reaching us.
    I am sorry to hear about this.
    We received the transfer request but it appears you did not confirm the transfer.
    Please ask them to resend the transfer request and make sure to accept it within 90 minutes. 
    You will have to keep the Fizz SIM card on your phone until you accept the transfer confirmation, after that you can insert the new SIM. 
    If by any chance you still encounter difficulties please contact our support team: https://fizz.ca/en/contact-us

    Have a good one,
    -Alex

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