3 bips

yvang
yvang Posts: 2 ✭✭
in My Mobile

after 4 rings of the phone, there is 3 bips and it is cut..


I saw many persons had that problem: I tried the airplne solution, sim card solution, closing solution ...

Best Answer

  • Whizz
    Whizz Posts: 23,079 admin
    Answer ✓

    Hi yvang,
    Thank you for reaching out to us.

    I understand and I'm sorry to learn about the inconvenience.

    Can you please tell us what brand and model of phone you're using so we'd be able to assist you better?

    In the meantime, kindly check out the details within our link here in order to look for a solution.

    https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone

    Thank you for your consideration.

    Andrei

Answers

  • Jacques_Assert
    Jacques_Assert Posts: 159 ✭✭

    I'm guessing you have an iPhone, but it may be a generic reaction to being unable to connect to the network.

    Here is a similar sounding issue:

    https://discussions.apple.com/thread/8131546


    I suggest you speak with customer service (via chat or FB messenger).

    https://fizz.ca/en/contact-us

  • DinoS
    DinoS Posts: 626 ✭✭

    It sounds familiar for me, when Fizz give us "promotion price". I guess it's just system problem.


    To prove this, swap to other phone temporally. If it's same , then it's Fizz system problem.


    If it's back to normal, then check your phone setting.

This discussion has been closed.

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