Is it possible to have two phones numbers in one fizz account?

RicardoM
RicardoM Posts: 1
edited June 18 in My Mobile

Is it possible to have two phones numbers in one fizz account?

I'm asking this because I haven't been able to request a second sim card.


Thanks!

Best Answer

  • Whizz
    Whizz Posts: 11,269
    Accepted Answer

    Hello RicardoM,

    I am sorry to hear about this.
    You should be able to order a SIM from Overview > get started > mobile > order new.
    Here you can find more information if necessary: https://fizz.ca/en/faq/how-do-i-order-sim-card
    If you still experience issues please contact our support team to verify this. 

    Have a lovely day,
    -Alex

Answers

  • Ihssan
    Ihssan Posts: 201
    edited June 18

    Yes

    Creating a new plan allow you to order a new sim. When you receive the card you can choose a new number while activating it.

  • Zenthar
    Zenthar ⭐ REFERRAL CODE: ► EH1I7 ◄ CODE RÉFÉRENCE ⭐Posts: 474

    I think it's just a bit tricky to find the "order sim" page on it's own, but yes you can have more than one, I have two currently.

    Page to order sim: https://zone.fizz.ca/dce/customer-ui-prod/#/simcard/order?step=quantity

    You could also just go by one in a couche-tard if you want one right now.

  • Idefizz
    Idefizz 🌈💰️ REFERRAL CODE ▶LRYiH◀ CODE RÉFÉRENCE 🎁 💲100💲 <=2021-12-03Posts: 2,329

    Yes you can have more than one phone.

    To request a second card follow @Zenthar's link (or simply buy it in stores https://fizz.ca/en/sim-card#stores ), no delivery period, no "never received the card" issues, ...

    And to activate it, go in your account in overview https://zone.fizz.ca/dce/customer-ui-prod/#/account/overview and click "Get Started" and follow the yellow brick road.

    And you'll end up progressing faster in your rewards.

    Hint: if you subscribe under a different account (with a different email) and use your referral code, you'll get the promo twice 🤩. But you'll progress slower in the Rewards Program. Then again, if a payment issue arises only one phone will be affected.

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