Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Can I change my installation plan?I thought I choose to set up my internet by phone but I received an email saying that the technicia… -
I can't connect to LTE, it started yesterday and the best I can get is H+, why?This started yesterday, I've been visiting Windsor ON for a bit, and everything was working fine A…
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internet plans?how many users does 60 mbps plan support?
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Still extremely low speed for download, nothing can be done?I can't even connect to verify my email. I am becoming really disappointed with the Fizz service..…
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I want to set up home internet but why can't I find my address on the website?The previous tenant of this apartment had fizz home internet and it's still active till the end of …
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Why do I have BS Fees?I cancelled FIZZ back in April because the service never worked, didn't even complete the first mon…
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Is there an installation cost if I do not have cable TV service at home?I have one cable running in the house that I connect to an antenna for my TV in the basement. I als…
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Fizz Router condition during installationI should be getting my Fizz router in 2 days to activate my new Fizz internet plan. What's the cond… -
Why does Fizz make it so hard to find the online chat button ?I find it's very hard to find the chat button and FIzz doesn't make it easy to find. You think an o…
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App doesn’t connect to modem every 2-3 daysI have to reboot the modem every 2 days to get the App connected to the modem. It happens on two ip…
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Installation date?A suitable early date is not available for self installation. Can I pick up the modem earlier by vi…
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No internetno internet the payment was done can your acrivaed?
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Installation - multiple providers?Hello, I am interested in installing internet, though this would be for a basement user, whereas th…
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My card got declined. How long do i have to pay before they turn off the internet?My card got declined because i went over in the last month. How long do i have to pay until they cu…
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Can I have a digital phone on with Fizz modem off, using same Internet connection?My Fizz internet connection is recent and works fine but I keep power bar to modem off when I don't…
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Why is my account saying it's deactivated?I recently moved, requested my address change, was approved, installed my old modem, I declined the… -
reboot modem (frequency)?I've had Fizz Internet for a few months and am rather satisfied with the service. Today, for some r… -
Why is the 120 mbps so expensiveI have several addresses registered for internet under my account, and they all pay $35 per month f…
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Fizz Internet still working?I unsubscribe from fizz internet since yesterday and I tought I cancel my fizz internet but today m… -
Is anyone home internet down. lost it 2 hours ago, chomedy, laval?started around 7pm , 20 jul.
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How do I increase the speed of my router or request a new router?My router is clocking at -67 to -70 dBm when I am sitting right beside it as well as at my workstat…
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I was already charged for my new internet plan, but the installation was just in two weeks, why is tI was charged for my internet plan on July 9, but the installation is on July 24. I have not been b…
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Disconnected twice a day and today after 4PM we are unable to connect the modem?My modem only have 2 lights o n since 4PM. I am unable to have internet . I have been having proble…
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How can I stop by Wi-Fi from dropping out 2-3 times every hour?My Wi-Fi constantly drops out during work calls. The speed is fast when connected. I’m not sure if …
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Brolen modemI broke the male adjustement in the back of the unit
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