my fizz Internet is down, how to get help

Jiaxiu
Jiaxiu Posts: 3
is there a service outage ?

Answers

  • Manny L.
    Manny L. Posts: 86
    My internet just went down too in parc extension. Modern and router don't seem to be the problem. Any others?
  • I think so but I am not sure
  • Contact support
  • I suggest you contact Fizz directly to get it resolved.
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    HOW TO CONTACT FIZZ by Chat:
    Log into your Fizz account.
    Make your way to the Solution Hub.
    On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
    Our business hours.
    The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
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    HOW TO CONTACT FIZZ on Facebook:
    Leave a message on Facebook.
    If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
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    Don't hesitate to give me a heart and/or mark my answer as the best if it was useful to you.
    Have a great day ! :)
  • Sylvieb
    Sylvieb Posts: 1,412
    I hope your problem is solved. Can you please choose your best answer.
    Have a good day.
  • Pascal
    Pascal Posts: 957
    Did you try to restart your modem ?
    If your answer been resolved, you can choose the best answer
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