Fizz Router condition during installation

I should be getting my Fizz router in 2 days to activate my new Fizz internet plan.
What's the condition of the router that Fizz provides? Is it brand new?
If I feel it's used, do I have the right to refuse the router and ask for another one?


  • Pascal
    Pascal Posts: 963
    They will give to you a modem in good condition.
    Don’t worry Be happy ;)
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,720
    The modem is a loan.
    I've received a brand new modem when i subscribed to Fizz internet sixteen months ago.
    Everything is working fine.
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