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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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My internet does not workI have been trying to get this solved for 3 weeks but I still do not have internet that works!!!! R… -
Reset wifi password not working?Hi, I just had my wifi installed this morning. The App told me my password is not strong enough, so…
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Internet activationThank you. But I not asked for technical installation. It's free? I paid for internet and free mode…
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New speed rate maybe ?Hi Fizz, Do you think to have more like 120 Mbits speed soon ? Like 200 or 400 ? Regards, -
Videotron Internet Phone stopped working when Internet installed. What do I do?FIZZ technician came to the house, installed internet, but did not change anything on the Videotron…
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I just bought my réactivation and it still does workI just bought my réactivation and it still does work ???
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Am I the only one experiencing interruptions since yesterday?Since yesterday, my wifi has been on and off periodically, shutting down for 30-45 seconds at a tim…
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Ethernet connection caps at 5mbps, even though my ethernet adapter's limit is 1gbps?The title explains it pretty much. I've reset my ethernet network. Unplugged, replugged my PC, unpl…
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My modem was installed this morning, but after few hours, the downpointing arrow is still flashing.3 lights are lit: power at the top, wireless network at the bottom and the flashing downpointing ar…
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Phone call at delivery?Will the person delivering the modem call the phone number on my profile if my doorbell is not work…
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Home connection not workingI have no connection I check my modem my cable
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my mobile's internet do not work, what should I do?my mobile's internet do not work, what should I do?
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How was you internet installation appointment?My installation appointment is fast approaching and I wanted to hear from you guys about how your a… -
subscribe internet and mobilesubscribe internet and mobile
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Internet bonuses?Hey Beautiful people :) What type of internet bonuses or perks exist and at what level did you unl…
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Can I switch my internet speed if I already chose 60mbs?I chose the 60mbs option and was wondering if I could switch to the 30mbs later on if I found that … -
VOYAGE AU CANADA - Internet avec forfait au Québec?Bonjour! J'ai le forfait appel au Québec seulement. Or, je quitte pour un voyage de 9 jours dans un…
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Need to talk to someoneWhere can i get the reference number to refer people
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How do I make my Wi-Fi network invisible?I checked but it seems there isn't an option available for that.
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When can we expect to have ipv6?As the question states, when can we expect to have IPV6. I know VIDEOTRON was testing a native impl… -
Numéro maximal de carte?I'm trying to subscribe, but when I put my credit card number, a message Show up saying I achieved …
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INTERNET INSTALLATION From the Pole to Modem inside the house = free?There seems to have a lot of confusion. I would like to know if the house doesn't currently has a c…
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Is fizz internet pre-paid like the cellphone plans?Hi is it possible to get fizz internet on pre-paid plan like fizz's cellphone plans?
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Enternet connexionMy android machine for tv over ip is not able to connect to the network, please advise how we can s…
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How do I cancel my internet subscription before it's installed?The website layout has changed so much, that the solution hub answers from Fizz do not work. They …
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can I have 3 cable internet service in one address at the same time?one ISP is Videotron for work, another is Altima for my personal use, I want to try fizz, so will b…
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How hard/easy is the manual installation?How hard/easy is it to setup the modem and settings. Is it worth hiring the technician to do it for…
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ipsec and l2tp is not working on FIZZ.I am unable to use IPSEC and L2TP VPN to connect home. I have ran packet tracer and can't see the c…
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are there any plans to bring the internet to ottawa?would like to know thanks -
Where is "Make a payment option"?One of my internet plans is suspended for payment issue, I've updated payment option, but cannot fi…
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