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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Home phoneSince i have fizz Internet, my home phone doesn't work anymore -
Rendez vous manqué n'apparaît pas comment faireRendez vous manqué n'apparaît pas comment faire pour prendre un autre rendez vous
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Modem not initializing?My activation date was today and the tech came this afternoon to deliver the modem and make sure th…
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payment issues?hi, I signed up last week for home internet. The payment was taken but there was 2 charges on my cr…
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Charged twice?I subscribed for home internet and the technician never showed up july 11th. There is a 45.99$ char…
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Double NAT error?I am trying to bridge my modem so that my Airport Extreme assigns IP addresses. I am currently rec…
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Adding a wifi booster : any cues?I want to add a wifi booster in my apartment, as the signal is week at the other end. I will be abl…
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Anybody using their own router with the modem and find it helps wifi speed?Anybody using their own router with the modem and find it helps wifi speed? If so which router spec?
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What are the best wifi settings?I just got home internet installed but it is running very slowly. I should be getting 30 MB but I'm…
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Is there a way to automatically reboot your modem?Is there a way to program your modem to automatically reboot after a certain period? I heard this i…
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Is routeur included in internet package?Fizz is coming by my house tomorrow to install Internet. Do I need to have my own routeur or will t…
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What settings to change on modem?I heard there is some settings that can be changed on the modem to make the wifi faster. I forgot w…
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How to find out the best wifi channel?Is there a way with the fizz app or perhaps another app, which channel is the best to have your Wi-…
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Unstable home internetHi, We just installed Fizz internet at home last Friday, but unfortunately, the internet was not th…
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Password on back of modem not working?Trying to connect to network and the password Fizz gave does not work...
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How many square footage is the modem good for?How many square footage is the modem good for in terms of providing adequate wifi? I live in a smal…
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can i schedule my FIZZ modem to shut down between specific houres? (somehow like smart devices)I want to have for example : at 8am shut down the modem, because i am out of home at 6pm : turn it … -
Internet broken ?I dont have internet, my modem is on we can connect to it, but there is no internet. We try to powe…
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Where is my technician?I waited from 7:30am until 12:00noon. It is 1:30pm. Where is my technician to setup my internet?
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Forgot password for fizz appI can’t sign in my fizz app how do I reset the password
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Can I use my own modem and not have to wait for the tech. person to bring me the one from fizz to stI have my own wifi modem/ black box. Do I need to wait for the technician to come and bring me the …
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Configure wifi modem without Fizz applicationHi, I don't have a smartphone. Is it possible to configure the modem for wifi without the Fizz appl…
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Bell too Fizz switch ?i am planing on switching from bell to Fizz in about a week or so. i also purchased a ubiquiti LONG… -
Since yesterday , I don’t have internet anymore? But my router is workingSince yesterday , I don’t have internet anymore? But my router is working
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Help with setting up accountHello, what is the help phone line for fizz? Because there is an error when I am trying to set up m…
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Internet getting cut off since yesterday, what's going on?I lost connectivity yesterday, rebooted the modem and it came back up. About an hour ago I lost it …
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What does avoided poor internet connection mean?I have no. Internet access I get this message avoided poor internet connection but I can't get on l…
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About internet connection type inside the home! is it using Coaxial cable(Videotron)or using phone lHello everyone! I wanna know if internet connection inside the home using Coaxial cable like videot…
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Wifi signal between router & phone/laptop keeps dropping?I use fizz device as my router/modem. I notice that the wifi signal between my phone or laptop and …
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Internet out of serviceInternet out of service since 12pm, follow all the steps no luck, nothing in the configurations hav…
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