Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I'm temporarily moving to another province. Can I transfer my Fizz Internet account + modem with me?I'll be staying at another location in N.-B. for a couple of months. I want to know if Fizz provid… -
How to choose the right internet speed? (FCC & CRTC Guide)Hi! I have a great idea to share with you some guide how to choose the right speed. The guide is fr… -
Home Internet change the next day?It is advertised that the Internet speed is applied the next day, but I upgraded my service from 60…
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New construction - unable to locate address?I'd like to sign up for Internet but my address is listed as commercial space. This is a new condo …
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Commercial address converted to Residential now 3 years - system still recognizes as Commercial ?The system say's my condo apartment is commercial - but this is not the case - It's been Residentia…
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Modem only has 2 lights after restarting?My internet hasn’t been able to connect since this morning, I did a troubleshoot through the app, I…
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Can I have on my account 2 different modems at 2 different address but only have 1 account to pay?I am changing cities but my spouse in staying in our current home, can I get a new modem at my new …
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My Internet is not workingHow can I contact??
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does my internet reach my home?does my internet reach to my house? *****
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Modem delivery date is glitching, input June 23 and it keeps saving as April 6th. How can I confirmModem delivery date is glitching, I input June 23 and it keeps saving as April 6th. How can I confi…
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What is the best way to switch over the person to is incharge of the apartments wifi?My roommate is moving out in mid-July. I would like to know the best and most cost-effective way of…
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Locked out after changing router access password?I identified a bug where you get locked out of the web interface and cannot log in to the router af… -
First activation, router error ?Just plugged everything as the paper said after the visit from the technician but i'm not able to c…
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Why is the appointment date wrong? It says april instead of june and also the date is wrong when setWhen trying to set an appointment for the internet plan. The month and day is wrong. It is suppose …
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DNS Issue on using PfSenseCan somebody help me looking at this post I am having a DNS issue. https://forum.netgate.com/topic/… -
Effective immediately Plan UpgradeCan I upgrade my plan and the change take effects immediately ? (not a my next billing occurence)
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Why the installation date is changed automatically to another date?I tried several times to put an order for my home internet and the installation date that I've chos…
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I have a notification saying to finish my subscription to Fizz internet but I don't know what step tI just subscribed yesterday to the internet and I got the receipt, but I received the notification …
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modem port forward and WiFi signal strength?Hello. I want to know if we can forward custom port easily on the modem UI? also I was wondering if… -
I pay for 120mbps and only get 30 mbpsI am not able to play online because of the low speed. I only get 30 mbps when I do internet speed …
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Connectivity issue ?How do we get someone to call us and fix the issue tired of looking around again n again on solutio…
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Is Fizz internet cable internet?Id like to know if fizz internet is cable internet? Also, is it reliable? -
Installation date incorrectI'm chosing 27 June but it shows me 06 April
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How can I install the internet if someone is already suscribed at the same address?I am moving on july 2nd and I want the internet installed in the first few days of the month but th…
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Cancel interruption of my service?***URGENT*** Hi! I have an emergency concerning my internet service. I scheduled to move my service…
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