wifi is not working on my laptop?

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harris N. #23936
harris N. #23936 Posts: 4 ✭✭
Hello, I have had Fizz for 3 days and suddenly yesterday the wifi on my laptop stopped working, while the wifi still works on all other devices. I think I tried everything but yet the wifi still does not work. I spoke to a person at Fizz on the chat bubble and they told me to pose the question over here since they could not solve the problem either.

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  • harris N. #23936
    harris N. #23936 Posts: 4 ✭✭
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    Yes I tried to forget my network bit it did not work. Also, the internet works when I hotspot with my phone.
  • harris N. #23936
    harris N. #23936 Posts: 4 ✭✭
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    Hey I cannot click on roll back driver. I tried everything and they said (Fizz), and they said it might be a hardware issue. However how can it be when I can connect to my iphone via hotspot.
  • Fizzy
    Fizzy Posts: 11,182 ✭✭
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    Hi Harris,

    Which OS is your laptop running?

    Do an online search on How to manually wifi network with your OS
  • harris N. #23936
    harris N. #23936 Posts: 4 ✭✭
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    Yeah I tried to manually connect it and still not working. Well I’m taking the laptop for a repair.
  • Anne-laure F.
    Anne-laure F. Posts: 585 ✭✭
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    Hi ! Did you find the solution?
This discussion has been closed.