Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Reschedule Installation Appointment?My installation was scheduled for this morning (Wed, July.31) between 7:30am and 12pm. But, unfortu… -
What if i just want to try it ?What if i want to try the Fizz internet for few months and i wanna stop using it . How does it work… -
Home Internet connection via Apple Airport?I am planning to subscribe to Home Internet. The actual configuration (with Videotron) involves an …
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Pas d'opérateur au Nevada ?J'ai pris un forfait données pour les états unis. Je n'obtiens pas d'opérateur pour utiliser mes do…
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Paiement 2eme mois refuse par la meme carteJ ai recu un email comme quoi le paiement n est pas passe avec ma carte de credit. Pourtant c est p…
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J’aimerais me faire rembourser 57$ car je n’ai pas accès à internet et on m’a chargé?On m’a chargé 57$ pour quelque chose dont je n’ai pas accès. J’aimerais me faire rembourser
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Les même problèmes de connexion persiste? The same connection problems are still thereUne fois par jour, la connexion au réseau wifi devient impossible et cela indéfiniment jusqu'à ce q…
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Without internet for 5 hours now... fix it?no internet at home for 5 hours now
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What is the *upload* speed that comes with the 10mbps plan?What is the *upload* speed that comes with the 10mbps plan? 10 Mbps? (like in the Plan Selectio… -
Home internet: Same price after beta period if I subscribe now?If I subscribe for home internet now (while the beta prices are on), will I still have the same pri…
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Why does the modem hide system logs from cusadmin?I've been battling an internet disconnection which seems to be happening every day at exactly 11:40…
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Internet résidentiel ne fonctionne pas, que faire?!Need help! L’alimentation et le câble coaxial sont bien branchés, les voyants lumineux du upstream … -
Connecter un deuxième modem via un câble coax splitter?Est-ce que c'est possible de connecter un deuxième modem via un câble coax splitter? J'ai essayé av…
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Jai manquer mon rendez-vous avec le technicien que dois-je faire ?Jai manquer mon rendez-vous avec le technicien pour un nouveau branchement que dois-je faire ?
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6 days no internet. No end in sight? Do I just cancel?I updated my payment method but my account got suspended. The payment is up to date and the payment…
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why my internet is not working?hey the wifi is not working properly .. please reply me as soon as possible
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internet does not work and customer service barely exists?Got lucky and managed to chat with a CS rep earlier today, went through all the steps you could ima…
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Why isn’t my internet access restored ?I changed cards recently and forgot to switch my method of payment so the initial payment attempt d…
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I had a scheduled technician appointment and he never showed up?Now I can't reschedule the appointment. I reached out to customer service and their answer was &quo…
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Why am I losing internet 3-4 times a day?There are times throughout the day that I will lose internet and it will not be restored until I re…
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my home internet has been down for 4 days, i already messaged support and i did all the unplugging aI already contacted support many times and i still get same answer of unplugging modem. i have been…
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Fizz 120Mbps plan price went down?Is it me or the price of 120 meg has been reduced by 5$? I have two lines of 120 megs and over the … -
Modem admin password configuration?Hello. I am trying to change the administration (cusadmin) password of the modem to be distinct fro… -
Did not receive a notifiaction of my scheduled appointment of today for internet installation... IsSeems as if should of received a notifiaction or reminder of some sort of my iminent internet inst…
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Mon internet maison ne fonctionne pas !Bonjour, depuis ce matin mon internet ne fonctionne pas ! Pourquoi qu'est ce qui ce passe !?
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Using the mobile dataI have a problem with using the date of my Sim card, I bought the phone before one month and the da…
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I try to enroll for the internet, my address is tag as a business witch is not from 2001?I cannot talk to anyone (trying for the last hour)... the Chat bubble do not work and the web site …
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Frozen home internet payment took itHOME internet payment updated & took it but how to un Frozen my home internet thanks
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No internet ?The light @ for internet does Not appear .... No internet
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my home internet is down, how do i get it back online?my internet is not working for 3 days
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