I had an appointment from 7h30 until 12h today 1st July, no one came?

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Félix B. #25309
Félix B. #25309 Posts: 2 ✭✭
Will somebody come install it?

Answers

  • Mike
    Mike Posts: 20,976 ✭✭
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    You should wait an other 2 hours if he will not show up it means that he had a problem with a previous installation.
    Today is a very busy day
  • Fizzy
    Fizzy Posts: 11,181 ✭✭
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    Félix,

    Give them one hour. You can contact Fizz support to let them know.

    Unfortunately you may have to reschedule it.
    https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
  • Jambonneau
    Jambonneau Posts: 148 ✭✭
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    Hi Félix,
    Today it's probably the busiest day of the year,
    Try to contact support for an head up,
    Regards
  • FizzFanTim
    FizzFanTim Posts: 87 ✭✭
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    Let us know when they show up it would be interesting to know just how busy they are today.
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Félix,
    You need to be patient.
    First of July is a busy day.
    If the technician doesnt come unfortunately today, you'll be abled to fix again a new appointment after 20 hours of your appointment of today.
    First, connect you to your Fizz account.
    Click on: My plan (internet)
    Click on: Manage my plan
    Click on: Appointment
    Click on: Re-planifiate , choose a date and an hour of your choici and click on to save this change.
  • Félix B. #25309
    Félix B. #25309 Posts: 2 ✭✭
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    They arrived at 15h30! I was so happy! Thank you for your response
This discussion has been closed.