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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Did anyone receive a letter from the Government of Canada regarding packages for $10 per monthDid anyone receive a letter from the Government of Canada regarding packages for $10 per month? did…
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Fizz Internet coming to Ottawa? Based off a survey receivedHey guys, *****************************************************************************************…
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Why did my technician never arrive?Context: I made an appointment for home internet for September 11th. I had a birthday to attend an…
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change address for wifi ?HI so apparently I entered my address wrong (forgot to add the appartment extension) so I can't get…
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home internet installation problem, cable was cutted of at appartment? what can I do?We had appointment for installtaion, The cable of videotron was cutted off by previous tenant. So t…
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Refund not recievedI had a canceled appointment for internet home installation. in Chat your Colleague (Catalin) said …
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can i have home internet if i don't have a coaxial outlet?i do not have a coaxial outlet at home. Can I install fizz home internet?
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Comment se passe l'installation du câble coaxial ?Bonsoir, J'aimerais avoir le WiFi dans mon appartement mais il n'y a qu'une prise ADSL dans l'appar…
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Save button doesn’t work when adding my billing address?I added my new credit card info into payment options, but when it came time to add a billing addre…
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data on android?Data on android not working even after manually configuring APN as per instructions
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connecting deviceswhy can't I connect any devices to the modem, since I have this piece of crap I can't access my voi…
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My router loses internet twice a week. A reboot is required each time.I disabled the Wifi on my Fizz router. So I'm using it only as a bridge. But twice a week, the Fizz…Answered ✓ Closed Mohammed B. #10296 64 views 6 comments 20 points Most recent by Mohammed B. #10296
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Home Internet Installation?I had an installation scheduled for Sept. 7th between 7:30 am and 12 pm but nobody showed up and th…
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how do i make a payment?im trying to make a payment but its saying there too many credit cards on file and doesnt give me a…
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Modem returnI return your modem already why you email me that you didn't received.....Bonjour oui j'ai retourné…
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Bubble chat ?I have no internet connection for 2 days,I can’t find bubble chat !!!!how I suppose to get help ???…
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Internet speed extremely slow ?I have been a fizz internet subscriber for 3 months and i practicaly never get an internet speed hi…
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Qui dans le hub as fait un ping 8.8.8.8 -t quand je le fait je perd de paquetsmon internet coup je besoin d'une solution mais il est impossible de avoir du soutien technique.
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How do I change the wifi password?Hi! I would like to change the password of my wifi for security reasons but I dont know how. Thanks!
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I waited all day, no one showed and I received "You missed your appointment!I waited all day, no one showed and I received "You missed your appointment!
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Will the person come to install per appointment ?i had an appointment between 5-9 pm but nobody showed up .. what do I do now ?
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Modem brisé après panne d'électricitéSalut communauté, Je suis en beau t********k. C'est la deuxième fois que je manque d'électricité c…
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DisconnectionOur modem doesn’t work,there is no internet connection
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home internet not working after new installationhi. i just subscribed to fizz home internet and the technician came to install it today. it worked …
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why don’t i have 1 $ off reward for level 1?i’m at level 1, why don’t i have the reward of 1$ off for the home internet? i only got 250 mobile …
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Porté du signal wifiJ aimerais savoir votre experience avec le modem wifi pour le 60mbts. Es ce que la porté du signal …
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Technician came but received: You missed your installation appointment!Hello, The technician came to the house to install it, but later, in the afternoon, I received the …
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I have activation my home internet today, but I not yet received my modem.What is appointment with tI have activation my home internet today, but I not yet received my modem. What is appointment with…
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Double charged for internet?Hi, As I was looking at my bills on my credit card, I looked at the internet bills charged on the s…
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No internet access after activation. how to resolve?Right after activation there is no internet access on any of my devices. I am connected to the wifi…
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