Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I've received an email saying that my services are up and running but I didn't receive my receiver yI've received a Email saying that i'm up and running but still waiting on the technicien to deliver… -
Fizz internet and Vidéotron tv and telephoneI now have Vidéotron internet, TV and telephone. I have 2 ‘landlines’ - a home number and work one.…
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internet services with you guys, can someone contact my by phone?I want to connect with you guys but I need someone to contact me by phone please -
Order keep cancellingHi there! I have been ordering an internet package for several times, and it keeps cancelling for n…
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Outside wiring not permanent. How to contact Fizz to redo the wiring permanent?When the technician came to do the initial setup, it was winter and there was a lot of snow. Our ex… -
Portable ModemHi I want to inquire about the modem if you can provide a portable wifi modem for home plan or you …
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Do you need to get in the house for the installation?I'm with Videotron internet and I'm switching to fizz. I want to know if your technician need to ge… -
Urgent Reschedule?I have just been informed that I must reschedule my appointment due to not having the apartment num…
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can you install Fizz internet and Videotron cable?I want to thank Mike for answering all my previous questions. I finally installed Fizz Internet 15M…
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I have coverage plan Canada and don't have internet since I left Montreal. What do I do?Coverage is Canada. But I don't have internet since I left Montreal. What should I do?
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No internet connection?Connection lost 20 min ago. No internet. Please advise
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How do I change my home internet options today?My home internet was activated today and unfortunately I was not able to ask the technician to chan…
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internet slow?i just realize my internet is very slow, i pay for 60 when do speed on speedtest 30. why?
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Login for router is invalid?Been trying to log into the router on my pc, it won't let me log in with the right credentials for …
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How can I contact Fizz without bubble, access to contact form and no twitter/ facebook? I need my liI have less than 10% of advertised speed but cannot contact Fizz through any route. Likely need lin…
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Connexion problem?Bonjour, ma connexion Wi-Fi arrête par intervale ? Suis je le seul? Raison?
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Is my modem compatible with your end?Hello, I have a Thomson dcm475 docsis 3.0 cable modem https://www.amazon.ca/Thomson-DCM475-DOCSIS-…
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Can i get Fizz in Vaidreuil-Dorion Quebec?I live in Vaudreuil-Dorion Quebec i am interested in getting Fizz, can i get it out here
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Wifi range?Hi everyone, I would like to know how far the Wifi can reach. I want to share my wifi with my cousi…
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Is the fizz Wi-Fi down I have no home internet and I have rest my router?Where is best to get a live update of the service status?
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Can the internet modem be moved to out of province for a trip? I.e. Ontario to Nova ScotiaGoing on a trip to Nova Scotia in a few months and want to bring my Fizz Internet with me ( I am in…
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my fizz Internet is down, how to get helpis there a service outage ?
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Don't see my SIDDon't see my SID
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Do I will receive my modem before my appointment by phone?Don't receive my modem,but my appointment is in 3 days.Do I will receive it before my appointment b… -
Internet keeps cutting out?My internet keeps cutting out saying the DNS Server is not responding
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