Is there any problem with internet in Lachine?

caihong

My home wifi does work right now. The router works normally, but I cannot surfer internet. I live in Lachine .

Mike

Check if one of the lights shaped as an arrow is off or fleshing
This means a problem with the coaxial cable

Try to turn off the modem for couples of minutes if it does not work contact the support

You can always contact the Fizz's support directly by chat:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Kurt V.

Rebooting the modem is always a good thing to try. If not, maybe you could contact Fizz and see if there’s a problem

Olivier R. #3666

Thanks for your question

daleo33

Je n'ai toujours pas FIZZ HOME, bientôt je l'aurai et pourrai commenter. bonne chance

SuperFizzeur

Hi.
Wait at least 24 hours, you will see if there is an outage.