Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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My internet is down, when will my internet come back?My internet down for a couple of hours already. In NDG. When will it come back? -
Internet lag spikesAnyone else experiencing lag spikes and frequent high latency these past couple of days? My interne…
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prepaid mastercardI've purchased a vanilla mastercard for the purpose of paing this months internet fee as my wallet …
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Anyone else completely lost their internet connection in Montreal on December 24th??My internet is not working, I've done possibly everything you can think of trying to restore it. Th…
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Is there internet outage in Saint Laurent on this Christmas Eve?No internet on Cote Vertu west
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chat/payment?the chat bubble fo support is not appearing and i really need to talk to someone. On the website it…
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Your payment failed ?I received an email at 1 pm, I had two cards on the system but I had a problem with the default CC…
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Can I see signal strength via Modem admin pagesI found the original PDF of the cable modem and I see that the status screen is capable of showing … -
Connecting Families ProgramDoes Fizz offer a connecting families program(https://www.connecting-families.ca/)? Or any plans fo…
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Problème de paiment?Sur mon compte il y avais 2 carte et j'ai voulue en ajouter une nouvelle j'ai supprimer la 2ieme et…
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Part -2 After connecting to Philips Hue bridge for the first time it goes to Offlline and unstableSorry for the duplicate question But I cannot reply to the first question https://community.fizz.ca…
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Revert back to BETA prices please?I have changed the plan to the old 60Mps in my new address but paying 50$/month, since I was the be…
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Is your internet down?Since this morning I can’t connect to the internet. I’m in Laval, Am I the only one?
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Is Fizz internet reliable?I want to use Fizz internet but I'm scared that it doesn't perform well? How is it for you guys?
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Why tv streaming doesn't work properly with Home internet?While I watch tv streaming the wifi cuts off a lot. I tried also with the ethernet cable but is th…
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Forgot the password to my Wi-Fi ?I just got a new phone and want to connect it to Wi-Fi but I forgot the password. I would just like…
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For Fizz internet, do we have to pay for a modem?I saw that I have discounts for internet and I might be interested, but need to know all the costs …
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How do I connect to my network drive?I have plugged an external hard drive into my Fizz router. I am using a Mac and trying to connect t…
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How to contact clientele service ?It's only work online?
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Account not registered!!I am not getting charged for my service, and I dont see my service in my plans. Can You please let …
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How do I get a price match ?I have found that Fiib.ca offers a better internet deal 60Mbs, also unlimited for 39.99$ The same …
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My apartment burned down. How can I suspend my internet service until I can get back in? How do I geThere was a fire in my apartment. It will be uninhabitable for about 3 months. I would like to su…
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How to add a new service address?I have made an appointment to move the internet to a new address. But I want to keep the internet s…
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Do you receive a phone call by technician?Does the technician call my phone number Incase my bell doesn’t work?
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Technician is coming today to install internet, anything that I should beforehand?Hello, As the title states, today I have my home internet installation appointment and I live in a … -
You fail to provide the serviceI had an appointment from 17h to 21h and one showed up either call it is like the appointment neve…
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After connecting to Philips Hue bridge for the first time it goes to Offlline after some time intermAfter doing the reset and disabling dual band and resetting the router and Hue bridge it connect fi…
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Why can't I connect to the application?I'm trying to configure some stuff on the Fizz Wi-Fi application but it keeps telling me "The …
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Does anyone have same problem cant connect Philips Hue bridge to Fizz Modem?I have connected my Philips Hue bridge to Modem using ethernet cable but while trying to connect us…
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Extra ChargeHello, I have an appointment for Internet installation. The technician by Videotron told me there w…
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