Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Password not working ?Password not working
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What kind of Coaxial cable does Fizz uses?I want to buy a longer coaxial cable, what kind is recommended for maximum performance?
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Why i cant reset modem even in holding more than 10 second the reset bottom?Unabe to reset modem the modem is 2 days old and connection by cable is new. No way to get it work …
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Can I buy a new RJ11 cable to replace the provided one?The provided cable (supposedly RJ11) only have two pins while RJ11 cable normally have 4 pins (from…
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Changing plan. Will i keep my 2$/1$ off coupon / month ?I’m currently trying to switch my plan for 60 mbps. On my current plan, I have 3$ off. But in th…
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How do I get someone to contact me?I have been present at my apartment for the past two appointments I have scheduled and I've not be…
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Modem backup battery?Hello, I had a few electricity outages the last few days and I have to reset my modem because it lo…
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Is there a way that show us how much data has been used on our residential Internet plan.Is there a way that show us how much data has been used on our residential Internet plan. I know it…
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How come i went from 90-110mbps to 15-30mbps this week?Internet was working fine until this week, I didn't change anything so i don't know why this is hap…
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Router password?I forgot my router password. How do I reset it
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How can I change the date of my appointment with the installation technician?How can I change installation date for the earliest date possible?
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Use external routerCan I use my own router with Fizz internet?
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Why does maintenance grid takes so long... I have no internet signal since 12... It's 22:27 now..?One of your o line guys answered when I fell asleep to tell me that my modem was offline and there …
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Will this work with telus tv?I don't have cable tv only telus tv. With this still work? And I don't have any extra open cable …
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where can i see appointments? to see cancellations etc.?When I login where can i see the schedule with cancellations etc?
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Internet serviceHi i m looking forward to purchase a plan from Fizz but does their plans have the router and modem …
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internet cable was cut, need someone to repairthe internet cable going to the modem was cut during renovation. i need to have someone to come in …
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The technician didn't show up for the appointmentI booked an appointment for internet installation, but the technician didn't come. I didn't receive…
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Internet downMy internet went down 6 hours ago, can't reconnect and no one to help. What's going on FIZZ?
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Internet price increasesI saw recently that the prices seemed to have increased by 5$ across the board for the internet pla…
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my referral ?my friend gave me her code as a reference but when I fill out the questionnaire , I did not see any…
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Connecting my existing wifi router without bridgeI read everywhere that I have to disable the Fizz wifi and switch to bridge mode in order to use my…
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No internet issue?I try to connect my laptop to internet and it keeps on saying No internet. All the other devices ar…
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Change Internet Provider?I have Fizz Internet for long time (introducing price). Overall, it is very cheap with my plan (120…
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Which Wi-Fi booster/repeater do you recommend ?Has anyone used a wifi range booster with the Fizz modem/router ? Was it efficient? Which model of …
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