Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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asking for help?i would like to know if there's any problem with my internet connection. I usually got a 2-3 minute… -
Is a slow connection a normal issue when using USB wifi key?Hi! I use wifi USB keys on my work PC. Sometimes the connection is very slow. Is this a normal issu…
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Upload speed under 0.25Mbps!I've been having ridiculously low upload speed on Wifi, I already tried restarting the router but i…
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Need my internet back every thing is pay i can see that my acount is active right now but i stil donMy acount is up to date and pay for and active, but a dont have wifi , what can i do ? -
Today, $176 was withdrawn from my credit card What is it?.I quit the Fizz service in May, but I was wondering why the payment was made?? Please answer to me.
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Why is home internet available some parts of Ottawa area?Why is the internet plan in Nepean does not exist . The line we use part Rogers and Bell Is there …
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USB port speedHi, I connected a hard drive with a USB 3 cable on the USB port on the back of my modem. However, t…
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How does the payment cycle work?Do we pay for the internet once the month is done? or do you pay for a month in advance? Like you p…
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Password reset ?I spoke to someone they said I would get an email sent to me and I still haven't received it
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Tried to reschedule installation but it put me 2 weeks later?I had an appointment for August 9. I tried to reschedule for 8 as it appeared available, after conf…
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Need help logging in?I changed my email recently so I cannot sign back into my account is there a way you can reset my e…
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Tech supportEverytime it rains my internet does not work
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"The DNS server isn't responding"????Just like other FIZZ internet users, I am CONSTANTLY having internet connection issues. This is not…
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Modem cableThe guy who installed my modem used the cable I had with Videotron and left with the box. Now Video…
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Too high latency to other ISPs?I'm trying to reach my work network and all my colegues that are using videotron backbone are facin…
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No internet access, tried restarting modem already, what next?As title states, lost internet connection. When I try troubleshooting on PC it says "The DNS s…
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return my modemHi I am living in Montreal. I want to move to Toronto on 25th of Auguest. So I have to return the m…
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Upload speed cap at 3Mbps instead of 10MbpsHi all, I have the Internet15 plans which gives me 15Mbps of download and 10Mbps for upload. For a …
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how to fix captive apple?I'm having issues connecting my iphone to my fizz wifi, it says captive.apple.com and that the net …
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lose my phone numberHi. I want to move to another city of Canada. so I have to return my modem. however, I realize tha…
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Returning the modemHi. I hope you are doing great. I am living in Montreal. but I want to move to Toronto at the end o…
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Moving adress?I moved to a new location and want to get my internet here but cant find my civic number into the l…
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Do we need to keep the modem box?Do I have to keep the box my modem was delivered in for when I will unsubscribe, to send the modem …
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cable connection?My daughter has a coax cable n the new apartment she moved in does she need a tech or can she just …
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why is my internet cutting out all the time ?very disappointed ever since ai changed from Vidéotron to Fizz
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