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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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There seems to be many questions about modem failures, why!Why are there so many questions about failures with modem? Was there a batch of modems with problem… -
Urgent-Help-printer-how to wpsI purchased a crapy printer ( CanonTS3320) I can't get it to work without knowing how to Enable the…
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Strange Issue - Any Ideas?Hello! I've had a recurring issue where both wifi and wireless stop working. Well, the wifi (2.4Ghz… -
Prioritizing wireless devices?How can we give priority to certain wireless devices so they get a guaranteed amount of bandwidth? …
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There is an outage in H2K2C1, Montreal near Frontenac metro. Fibre optic cable visible on the groundIt looks like a fibre optic cable has been ripped out and although I can log into my wifi network, …
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Internet plan 10Mbs very expensive ?Why the base internet plan is so expensive it does not make sense do you agree with me 10mbs 35$ vs…
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Can I use my TV cable as a coax cable for the modem?In my home, I do not have any coax outlet to use the coax cable for the modem. I was wondering if I…
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buggy modem software?Hi, I experience such issues with my modem (CODA). 1. The web interface constantly stops working (…
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No installation appointments until September 11?I'm trying to get my internet moved to a new apartment in the same building, but the entire appoint…
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Turning 5GHz to 2.4GHzHi all! Just got some smart devices but they do not pair with 5GHz. How do I fix this? Thank you fo…Answered ✓ Closed Victoria W. #29658 1.8K views 6 comments 11 points Most recent by Martha G. #29458
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Overdue payment and frozen internet?My payment was late for one day. Last time when I did my payment I revived an email at the same tim…
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how long does it take for the internet service to return after account was frozen from missing a paySo I missed a payment and fizz cut off my internet service. I went and made a payment tonight with … -
How strong is Fizz's signal in two storey houses?Is Fizz internet effective in big houses? If not, what should I install to have good signal everywh…
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How to subscribe if someone else is subscribed to the same apartment?I will be moving into an apartment on the 28th and want wifi to be available when I arrive. the pre…
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i can’t seem to find the chat bubble to contact the customer service??i’m trying to chat with someone and followed all the instructions to get there but it doesn’t appea…
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add unit C to the addressThere are multiple videotron users in my house. Can you please add the address ********. to identif…
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How to connect printer to wifi?Hi, I am having difficulties connecting my canon printer to the wifi. I tried what was said on oth…
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upset onre than ever thiefsmy email is b******@gmail.com change my address so the stupid technician can come 438 ****** or i c…
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Payment for my internetHi there , My internet was cut off because I didn’t have the money on card, it’s almost a week wit…
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Upgrade pending removal and adding new ones ?Hi ! I have recently levelled up and have a new upgrade for my internet service. I tried to swap t… -
Bi-annual payments : Can I pay for 6 months twice a year ? Can I pay with a prepaid Gift card Visa ?Bi-annual payments : Can I pay for 6 months twice a year ? Can I pay with a prepaid Gift card Visa…
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Suggestion to Fizz to add scheduled reboot to the routerI had to restart Fizz router almost once per week because the internet cuts and some lights turn of… -
Modem installation by a technician?I initially didn’t pay for the technician to install the wifi, but I have changed my mind, can I as…
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Cadeau n est pas activeI have activated 2 gifts of 20 dollars but they didn't show in my bill
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Will the technician call me when he is arrived for the installation of the modem?Will the technician call me when he is arrived for the installation of the modem? How do I know he …
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