Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
Do I need to change plans if my zoom meetings are lagging?My internet speed seems to be inadequate for me to be able to hold a good connection during a zoom … -
Does fizz offer military discounts?Just wondering if there are discounts for military members?
-
25 rebate on home internet not applied?Hi! I got a 25cad rebate on home internet, which I applied the same day as my home internet was act…
-
My neighbor's address shows that he can get FIZZ, but my address shows not available. is there a fixIs there a way to see if it is an error? I know FIZZ uses Videotron network and it is available all…
-
connect to routerI'm trying to connect to router. I entered IP address in browser. Then I entered uesername that was…
-
Wifi connexion not as good as beforeBefore covid my connection was perfect. But then i mooved for a while and came back home. Now the c…
-
What to do when I lost my password after factory reset?For some reason my wifi stopped working today and also for everyone in my appartement. So we tried …
-
how to purchase a second modemHi i would like to purchase a second modem, for a second residence, Can you tell me how to proceed…
-
Earlier installation?I only have options starting the 21st september for isntallation. Is there a way to get it earlier …
-
How do I reschedule an appointment they didn't comeThe technician support came to install the internet and said we weren't there and we were there. No…
-
Modem behind tvWhere would be the ideal location to install the Fizz modem for optimal Wifi signal ? I currently …
-
Where can I find my bill that is stating my name?The bills that I found in my profile under payment history does not state my name, just my address.…
-
Can't seem to add internet to my account, why?I ordered a SIM card to begin service with Fizz and then I was trying to order the internet service…
-
Singing up a friendAm trying to help my friend singe up for internet we can’t seem to get it to work
-
How easy did Fizz make your move?Less of a question but more of a comment... I just wanted to thank Fizz for making my most recent m… -
Inconsistent speed?I have a 60/10 service and for no apparent reason, during a video conference, the service intermitt…
-
Connection speedmy connection is awfull i cant even watch a clip in IG or anywhere thats so disappointing.
-
Combo discount?Do I get an additional discount if I have both services with fizz ( phone + internet) ???
-
Lost wifi password, my devices are connected to neighbour's, how i retrieve my password?I dont remember mmy password snd all my devices are connected to the neighbours internet..
-
the next available delivery date for a modem is september 12. can i pickup the modem earlier myself?i would subscribe for internet provided i am able to drop by your offices to pickup a modem on sept…
-
Why can't access my home internet with my phone?I've just installed home internet and it works fine on my laptop but when I click on it on my andro…
-
There seems to be many questions about modem failures, why!Why are there so many questions about failures with modem? Was there a batch of modems with problem…
-
Urgent-Help-printer-how to wpsI purchased a crapy printer ( CanonTS3320) I can't get it to work without knowing how to Enable the…
-
Strange Issue - Any Ideas?Hello! I've had a recurring issue where both wifi and wireless stop working. Well, the wifi (2.4Ghz… -
Prioritizing wireless devices?How can we give priority to certain wireless devices so they get a guaranteed amount of bandwidth? …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.