Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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how to purchase a second modemHi i would like to purchase a second modem, for a second residence, Can you tell me how to proceed… -
Earlier installation?I only have options starting the 21st september for isntallation. Is there a way to get it earlier …
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How do I reschedule an appointment they didn't comeThe technician support came to install the internet and said we weren't there and we were there. No…
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Modem behind tvWhere would be the ideal location to install the Fizz modem for optimal Wifi signal ? I currently …
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Where can I find my bill that is stating my name?The bills that I found in my profile under payment history does not state my name, just my address.…
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Can't seem to add internet to my account, why?I ordered a SIM card to begin service with Fizz and then I was trying to order the internet service…
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Singing up a friendAm trying to help my friend singe up for internet we can’t seem to get it to work
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How easy did Fizz make your move?Less of a question but more of a comment... I just wanted to thank Fizz for making my most recent m… -
Inconsistent speed?I have a 60/10 service and for no apparent reason, during a video conference, the service intermitt…
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Connection speedmy connection is awfull i cant even watch a clip in IG or anywhere thats so disappointing.
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Combo discount?Do I get an additional discount if I have both services with fizz ( phone + internet) ???
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Lost wifi password, my devices are connected to neighbour's, how i retrieve my password?I dont remember mmy password snd all my devices are connected to the neighbours internet..
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the next available delivery date for a modem is september 12. can i pickup the modem earlier myself?i would subscribe for internet provided i am able to drop by your offices to pickup a modem on sept…
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Why can't access my home internet with my phone?I've just installed home internet and it works fine on my laptop but when I click on it on my andro…
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There seems to be many questions about modem failures, why!Why are there so many questions about failures with modem? Was there a batch of modems with problem…
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Urgent-Help-printer-how to wpsI purchased a crapy printer ( CanonTS3320) I can't get it to work without knowing how to Enable the…
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Strange Issue - Any Ideas?Hello! I've had a recurring issue where both wifi and wireless stop working. Well, the wifi (2.4Ghz… -
Prioritizing wireless devices?How can we give priority to certain wireless devices so they get a guaranteed amount of bandwidth? …
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There is an outage in H2K2C1, Montreal near Frontenac metro. Fibre optic cable visible on the groundIt looks like a fibre optic cable has been ripped out and although I can log into my wifi network, …
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Internet plan 10Mbs very expensive ?Why the base internet plan is so expensive it does not make sense do you agree with me 10mbs 35$ vs…
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Can I use my TV cable as a coax cable for the modem?In my home, I do not have any coax outlet to use the coax cable for the modem. I was wondering if I…
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buggy modem software?Hi, I experience such issues with my modem (CODA). 1. The web interface constantly stops working (…
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No installation appointments until September 11?I'm trying to get my internet moved to a new apartment in the same building, but the entire appoint…
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Turning 5GHz to 2.4GHzHi all! Just got some smart devices but they do not pair with 5GHz. How do I fix this? Thank you fo…Answered ✓ Closed Victoria W. #29658 1.8K views 6 comments 11 points Most recent by Martha G. #29458
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Overdue payment and frozen internet?My payment was late for one day. Last time when I did my payment I revived an email at the same tim…
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