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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Fizz Technician Work Hours?Since i'm not home most of the time, does or will fizz technician deliver the internet modem after … -
Xbox 360 can't connect to WiFiCannot connect Xbox 360 to the WiFi network. Can connect to the LAN via cable. Tried inputting manu… -
Payment problem, no idea what could beHi! I am new in this Fizz community and I am trying to set up an internet installation appointment … -
Modem and Router?I’m very picky with the modem and router. I was wondering is Fizz allows customers to use their own…
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Why I can’t subscribe to home internet??I am trying to subscribe to home internet but when I choose my address and apartment number it tell…
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I canceled my reservation but I needed to reschedule. Will I have to pay again for modem?I have this issue. This morning I was charged for a modem (I already have one). I just want to acti…
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Installation didn't happenThe technician came and said it was impossible to install Fizz due to the location of the Videotron…
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Appointment?When will I be notified for internet modem dilivery
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How much time does it take before I receive my modem/router once I ordered it?Hi, I want to switch for Fizz internet. I would like to know how much time does it take before I re…
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I want to add a wifi extender range for my dead spots says need a WPS button on my modem?Is there a WPS button on my modem as i wish to add a wifi ranfe extender for my deAd spots
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Internet Coverage Map for Ottawa?Has there been any word from Fizz on how the expanding of coverage for their internet service is co… -
How much time does it take to deliver my modem/router once I ordered it?Hi, I want to switch for Fizz internet. I would like to know how much time does it take before I re…
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Can I split my wifi bill between 2 accounts (i.e. 2 credit cards)?Can I split my wifi bill between 2 accounts (i.e. 2 credit cards)?
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Why is wifi not appearing on laptop and always disconnects??My wifi always disconnects by it self and sometimes it appears on my laptop... and sometimes it doe…
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Problem with wireless adapter or access pointProblem with wireless adapter or access point - this is the issue why i cant connect to the Fizz in…
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Access to internet?I have no access to internet and I need to work urgently. Kindly one of Fizz agents contact me to s…
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Xiaomi Mi A1, is it working well?I'm thinking joining Fizz with a Xiaomi Mi A1, is there someone using Fizz with it that can tell me…
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Internet down in DDO?since last night. modem resetted 50 times so far. Am I the only one!
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FIZZ and EA Origin, getting 400 bad requests. Anyone heard of this?When I am in the EA Origin app or on the website, I am unable to add products to the cart. When I t…
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Why is my VPN not working with FIZZ?I need to connect to my work's VPN to work from home, and all always workd fine with videotron unti…
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Why is my download speed being throttled?I have proven that my download speed is being throttled, when it should not be. When trying to str…
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Fizz modem losing connection - now cannot access modem settings via IP?Hi, I got Fizz home internet about two months ago, and when it works it's great and I have no issu…
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Wifi modem not starting after power outage?The power went out, then came back on but the modem won't start up at all. No lights
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No wifi signal October 29?I do not seem to get any wifi signal this morning... Am I the only one. Near Vaudreuil and Valleyfi… -
I moved to new address and created a new home internet plan but why my price is not same as BETA useI have moved to a new address and created a new plan for home internet. Since I was a beta user (si…
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Home Internet DownMy home internet stopped working around half an hour ago. Anyone else is having this issue? Will it… -
Home internet stopped working.My home internet stopped working. I reset the modem several times to no avail. The online (@) light…
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Can I stop home internet while on vacation?With a home internet plan, am I able to temporarily stop my internet service while I’m on vacation … -
Home internet down NDG BeaconsfieldMy 120Mbps home internet has run at 1Mbps since yesterday. Uplink is acceptable at 15Mbps but downl…
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How do I change my Internet scheduled appointment???? The Chat service if off durint the business hoI am in an emergency and I need to cancel my today appointment or and change it to tomorrow. Howeve…
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