Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Is it possible to install it in this building?Is it possible to install it at this address? -
Why I lose 4 G of data if I don't made trafic?I made some navigation of internet. But usual it's max 10Mb of day. From last month I lose 1Gb in j…
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I do everything , but my Service is very unstable. What you could do to help me?I would like you send a technician to solve a problem with my internet service. The internet is ver…
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Anyone still have internet issue due to maintenance in hochelaga-mercier area?Support said there's an ongoing maintenance but can't provide any details.
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Is Port 443 blocked by the isp ?Im currently trying to set up duckdns so i can remotely access my home network more precisely my vi…
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Can I have data ??Can I have data plz?
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How do I find out if can get the serviceI want to know if I qualify for internet package when I move
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Also double charge?Took first appointment which was cancelled by fizz, took the second one as a result I see double ch…
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Installation Fee Hoax?A Videotron van showed up this morning and the technician came to my door with a box containing the… -
I need helpI need to cancel my cancellation of internet fizz, I want to have internet again
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asking for help?i would like to know if there's any problem with my internet connection. I usually got a 2-3 minute…
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Is a slow connection a normal issue when using USB wifi key?Hi! I use wifi USB keys on my work PC. Sometimes the connection is very slow. Is this a normal issu…
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Upload speed under 0.25Mbps!I've been having ridiculously low upload speed on Wifi, I already tried restarting the router but i…
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Need my internet back every thing is pay i can see that my acount is active right now but i stil donMy acount is up to date and pay for and active, but a dont have wifi , what can i do ? -
Today, $176 was withdrawn from my credit card What is it?.I quit the Fizz service in May, but I was wondering why the payment was made?? Please answer to me.
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Why is home internet available some parts of Ottawa area?Why is the internet plan in Nepean does not exist . The line we use part Rogers and Bell Is there …
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USB port speedHi, I connected a hard drive with a USB 3 cable on the USB port on the back of my modem. However, t…
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How does the payment cycle work?Do we pay for the internet once the month is done? or do you pay for a month in advance? Like you p…
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Password reset ?I spoke to someone they said I would get an email sent to me and I still haven't received it
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Tried to reschedule installation but it put me 2 weeks later?I had an appointment for August 9. I tried to reschedule for 8 as it appeared available, after conf…
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Need help logging in?I changed my email recently so I cannot sign back into my account is there a way you can reset my e…
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Tech supportEverytime it rains my internet does not work
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"The DNS server isn't responding"????Just like other FIZZ internet users, I am CONSTANTLY having internet connection issues. This is not…
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Modem cableThe guy who installed my modem used the cable I had with Videotron and left with the box. Now Video…
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Too high latency to other ISPs?I'm trying to reach my work network and all my colegues that are using videotron backbone are facin…
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