I need help

Ruben P.

I need to cancel my cancellation of internet fizz, I want to have internet again

Fizzy

Hi Ruben,

How long ago did you cancel? Do you still have the modem?

You'll need to contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/i-would-like-to-change-my-fizz-home-internet-plan-how-do-i-do-this
3- The green chat bubble should appear after a few seconds in the bottom right corner.

George S. #20091

Contact fizz support asap

SuperFizzeur

Hi Ruben.
You should contact directly Fizz.

Pascal L. 40582

You want to can internet do you can have internet again? I see how you may need help.

MichelP

Ruben,
You want to cancel your internet plan?
First, log you into Fizz account.
Then, click on: My plan (internet)
Click on: Manage my plan
Click on: Unsubscription,
Follow the instructions, the date of your unsubscription, the return of your modem
See this link:
https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet

Carlito

Hello!
It would be best to contact Fizz through the chat bubble or messenger if you want your question answered.
Have a good day!

sokarina

Contac supoort directly

Stanley M.

Reach out to the supoort to see if they can cancel it

Olivier R. #3666

We are sorry for you