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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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No internet access, tried restarting modem already, what next?As title states, lost internet connection. When I try troubleshooting on PC it says "The DNS s… -
return my modemHi I am living in Montreal. I want to move to Toronto on 25th of Auguest. So I have to return the m…
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Upload speed cap at 3Mbps instead of 10MbpsHi all, I have the Internet15 plans which gives me 15Mbps of download and 10Mbps for upload. For a …
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how to fix captive apple?I'm having issues connecting my iphone to my fizz wifi, it says captive.apple.com and that the net …
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lose my phone numberHi. I want to move to another city of Canada. so I have to return my modem. however, I realize tha…
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Returning the modemHi. I hope you are doing great. I am living in Montreal. but I want to move to Toronto at the end o…
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Moving adress?I moved to a new location and want to get my internet here but cant find my civic number into the l…
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Do we need to keep the modem box?Do I have to keep the box my modem was delivered in for when I will unsubscribe, to send the modem …
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cable connection?My daughter has a coax cable n the new apartment she moved in does she need a tech or can she just …
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why is my internet cutting out all the time ?very disappointed ever since ai changed from Vidéotron to Fizz
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I am no satisfied with fizz no one can issue the problemI ma not satisfied with fizz no one can issue the problem
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Internet latencyIs there anything we can do to improve the latency of our internet connection?
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home internet appoinement?yesterday i had appointement for installation i booked last 20 days, after someone from videotron c…
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wifi router turned offHello, I have received the router yesterday, now suddenly the router turned off and I could not res…
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i press pause on a device and now cant unpause iti press pause on a device and now cant unpause it and it keep saying cant connect to modem even tho…
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Is there any problem with internet in Lachine?My home wifi does work right now. The router works normally, but I cannot surfer internet. I live i…
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Mon internet est trop lenteHi dear my internet about 1 week very bad
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Home internetI have recently get my fizz internet, but it doesn’t cover all of my home area. What should I win t…
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how to get detailed usage ?Hi Is it possible to get detail of when internet was used for a specific month ?
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If I Move. How do I proceed?I am thinking of moving in South next year how do you proceed if I want to keep your service of Int…
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Get NCK code for airtel modem?Please how can I get NCK code for modem
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I have a technician come ing between 5and 9If the technician come too late he will not be able to install the cable and I again will not get t…
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Is anyone having Service outage in Saint-Hubert, Longueuil and have any idea when its back up?Its been currently a couple of hours that Internet service has been out and I have no idea when its…
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Does anyone has Service outage in West Island?I don’t have internet from 2:00pm from today?
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Do I have to be home when my equipment comes or can someone else at hone accept it for me?Do I have to be home when my equipment comes or can someone else at home accept it for me? I order …
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