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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Can I switch to fizz if I have DSL internet right nowIt says the technician will have to check cable connection, not sure what does this means? Should I… -
Sine they both belong to Quebecor, is swapping from Videotron Internet to Fizz Internet require anytI've been with Videotron Internet since July and I would like to move to Fizz Internet since I alre…
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Remote Desktop Protocol not working through Fizz Router?I have been using Fizz for a couple of months without out issues, but since the 2020 New Year have …
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android tv connectionHi I have 3 hi quality android tv connected to the router by wireless, the main application which i…
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Can I still get beta pricing for internet?Hello Fizz team. I know this might be a long shot but I currently subscribed to the 60Mbps plan at … -
how long to wait if i just reactivated my wifi?I juat reactivated my wifi account due to credit card fail. how long should i wait till it come bac…
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Why MTU is set to 576 by DHCP?Hello. At seems that MTU sent by DHCP server is set way too low (576 bytes). Is there a good reason…
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Services frozenI made my payment still my services ate frozen dont know what to do
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my home address has no wire connection, who should I contact?I just applied the internet for my friend. but the technician went his home and said he need to con…
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Why my internet speed is that slow?Hi there, I am terribly desappointed with internet speed and stability. I am paying for the biggest…
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Can I suspend my plan for few months since I am not in Canada?Hi, Can I suspend my plan for few months since I will leave Canada for few months? Or I could only…
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DHCP Reservation IssuesI am attempting to leverage the DHCP reservation functionality in the CODA modem router. However, … -
Internet not connecting?My modem does not connect to the internet
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Quebec visiting Arizona, will I be able to use the FIZZ/ partner network/ coverage or will I requireWith Cellular Data turned on will I have internet access while in Arizona. I am a Quebec resident u…
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Monthly Internet Service Invoice does not include my name in it. Any reason for the same?And any way to include my name in the invoice? This invoice is not being accepted as address proo…
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Is Fizz Internet Cable to home or does it work with LTE?Does Fizz Modem connect Physically (By RJ cable / Co-lax (TV)cable) or is it over the Air? -
Why Can I not get Fizz Internet? I'm in the subscription area as shown on the mapI have Fizz as my phone provider but for some reason they don't seem to let me get Fizz Internet. I…
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I think I broke my modem?Right so my neighbour came over to mine the other day, and by accident she tripped over my modem, e…
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change adresse for deliveryI purchased an account for my mother, and the technician arrived to my address versus hers, how can…
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Best 4K video streaming sites to exercise your Fizz internetJust bought a 4K TV and I’m loving it. But I’d love to find more 4K streaming options. Netflix: Lot… -
How to request refund?I just order for internet modem and my SIM card for mobile, delivery status is sent but i dont have…
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Im tired of WAITING.I rescheduled my appointment VIA CHAT and now its been marked AS MISSED for the SECOND time........…
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How can I change the IP of my modem?I need to change my IP and I cant find the way to do it. Please help me with this. Thanks
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Fizz technician was not able to install the service. Appointment marked as missed. What should I do?The technician came to the scheduled appointment and was not able to install the service. He was sa…
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My Internet is down. I am in Montreal, Rosemont. When my Internet will be recovered?I do not have internet in Rosemont, Montreal for more than an hour. When the service will be recove…
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Changing Address didn't change and my appointment was missed? But my internet was delivered and is wI just moved, but the address of my account hasn't changed because it says I missed the appointment…
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Disable modem wifi or residential gateway?I chose to not use the wifi provided by the cable modem since my Asus router is far superior. I ch… -
Fizz iOS wi-fi app crashes when clicking device “advanced settings”?I’m using the wifi app on iOS 13.3. I go to device listing and goto “advanced settings” (or “Appare…
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why is my interent pending?i just reactivated my internet and it says pending
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Google Home Mini Crashing WiFi Network?Every morning around 3AM, my WiFi network goes down. I read on various forums that it is caused by …
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