Turning 5GHz to 2.4GHz

Victoria W. #29658

Hi all! Just got some smart devices but they do not pair with 5GHz. How do I fix this? Thank you for any help I can get!

Lieux

Victoria you can choose only the 2.4 GHZ if you want. Choose to FORGET the 5 GHZ .
Did you try to disable the ATF? Disable ATF in Wireless -> ATF -> 2.4G and 5G

Thierry B. #24767

When you connected to your modem via your web browser, there is an option to disable or enable the 5Ghz network!

Samuel C. 64723

Lieux said it best !

Victoria C. #24523

Not sure why do you want to reduce ghz? Can you elaborate please?

Fizzy

Hi Victoria

Are you using the default settings of the Fizz modem?
After a factory reset, the Fizz modem will broadcast wifi on both frequencies (2.4 GHz and 5 GHz)

Your device(s) should automatically connect to the proper frequency. If a specific device can connect only to the 2.4 GHz frequency, it cannot connect to 5 GHz.

Optionally you may logon to your modem settings at 192.168.0.1 and disable any wifi frequency you no longer want to use: "Wireless" >> "Basic settings"
>> 2.4G or 5G >> "Wireless Enabled" >> Off

Martha G. #29458

I think disabling ATF is the right way to go!