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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I keep loosing connection. Please HELP?I keep loosing internet connection. I joined Fizz one week ago. I have tried to unplug the modem an… -
How long does installation take ?How does it take the technician comes for first installation?
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Request only Fizz modem?Is it possible to request a simple modem from Fizz? Just COAX to ethernet? Router's a bit bulky, so…
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How does this installation work?My appointment is today and I would like to know if i'm supposed to receive a notification and also…
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unsubscription on same day of orderi ordered internet today and tecnician appoitment and activation ws fixed for 24 september. but i f…
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Home internet app speed test not working?Hi, I've been trying to run a speed test for my home internet through the fizz app on my phone. How…Answered ✓ Closed Thierry B. #24767 593 views 5 comments 9 points Most recent by Jacqueline R. #30472
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My connexion keeps crashing and I don't know why?Hello, I've been with fizz for 6 months without ever having problems with my connexion. Earlier thi…
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Better customer service?OK, what can I do, I saw the service truck early this morning. I then Recieved the email stating th…
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Can customers service call me some how?Can I please talk to a person from the fizz company? Can someone tell me if I were to purchase ho…
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Moving to a new address, can i keep my current internet plan and price that is $30 for 10down and 1.Moving to a new address, can i keep my current internet plan and price that is $30 for 10down and 1…
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How good is internet speed?Would you say 120mb speed is good enough?
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automatic payementmy payement is automatic thru mastercard but i have lost my wallet and now have no access to my mas…
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I want to cancel my scheduled appointment ?I have moved to my new house and tried to connect the wifi modem and it works well (without needing…
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No data in eastern QuebecI have a Quebec data plan, however I have no data in Magdalen's islands (which is in Quebec, in the…
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Can I get the modem delivered by Canada post?Can I get the modem delivered? Videotron told me they could do it in 2 business days and I can then…
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Netgear ex2700 range extender compatible?Has anyone managed to get this to work with the fizz modem ? It's the n300 version. I've tried both…
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Do you provide internet services to Sainte-Cécile-de-MashamMoving to rural area and wondering if you provide service in Sainte-Cécile-de-Masham. Hopefully hig…
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Internet plans over 120 mbps?Hello, The plans available in my area with bell and videotron can reach over 750 Mbps, I'm wonderin… -
Speed Options of 400 Mbps or 1Gbps^Anyone know if Fizz will offer Speed faster than 120Mbps. I just went from 120 with videotron to 40… -
Sorry. click wrong link and selected best answer. IMAP ports (993 and 587) blocked?IMAP emails stopped coming in when connected to the WiFI on my iPhone since this morning. It has be…
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does anyone have home internet issues -- st-leonard Qcmy internet is down since 15 min - St-Leonard
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No confirmation text?Hi, I'm supposed to have someone come over between 5 to 9pm to install my um... modem? Residential…
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Home Internet stops every hour?Problem started last week, needed to unplug and restart Modem/router once per day. Now problem is a…
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Are IMAP ports (993 and 587) blocked since this morning?IMAP emails stopped coming in when connected to the WiFI on my iPhone since this morning. It has be…
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35$ refund not working ?In my account it says that my 35$ refund has been applied on my invoice of the fifth of august but …
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