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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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How do I setup a router to Fizz modem?I recently bought a wifi6 router, tplink ax3000, I followed the instructions on the booklet, but wh… -
Is this a Videotron outlet and does it work with Fizz?This isn't coax but I'm sure it's something Videotron installed in the apartment building at start …
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Do I have to cancel my current home internet plan? Or will the technician do it?Who cancels my current plan?
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Level 1 - can the "$1 rebate" be applied after the internet is activated?I just activated my plan, the appointment with the technician is scheduled. I have the $1 rebate, b…
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Ethernet connection keeps cutting off ?Since the last two weeks, the ethernet connection keeps cutting off. It is getting worst the last w…
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My modem won't connect to the internet?My service was disconnected this week because of a billing error (wrong credit card). I have since …
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Is 30mb enough for video streaming?Hi all, I'm getting my internet switched to fizz today. Yay!! I choose the 60mb plan as it's what I…
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Technician didn't show up?My appointmet was today, but technician did not show up. What should I do?
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best WIFI router?want to know best WIFI router , thanks.
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How do I disconnect internet home plan? I need a disconnect number REQ starting with 6I left the apartment, I need a disconnect number REQ starting with 6 how can I call FIZZ????
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Internet home illimited everything location home?Does that Work At Denholm Québec? By satellite ?
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Is Fizz planning to increase prices in the near future?Is Fizz planning to increases prices in the near future? I know a few independent ISPs are increasi… -
wifi application?I’m not able to connect on the wifi app and as i used to be! without the app i don’t know how to un…
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when i use bridge in the modem to connect my router, i can't port forwording in my router?my router is good, and i try to reset the modem.
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Money backHello i subscribe to internet fizz and they took the first payment from my credit card, later on wi…
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Should I disable the steering band of 5G WIFI? If so, is this going to improve my WIFI connection?Should I disable the steering band of 5G WIFI? If so, is this going to improve my WIFI connection?Answered ✓ Closed Joanne D. #30965 278 views 2 comments 12 points Most recent by Veronique L. #31040
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Am I too late to enter a discount code?So i selected a plan (60mbs) and realize that 120 would be preferable. My roommate also provided me…
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Morrisburg ON internet coverage?Some addresses in Morrisburg pop up in search, is it available in Morrisburg? Unable to contact Fiz…
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Should i expect a refund?I canceled my internet plan because of technical issues. It was canceled on first day of the second…
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I internet not wirkingWhy it’s only been a month and the money is in my account . Fix the problem and I want to chat with…
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Booking a follow-up appointment for installationHello, the person came to install the modem last night but while he was there the internet was not …
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Fizz service not available in my Montreal location.. What can be done?I selected Fizz's internet plan and entered my Montreal address, but unfortunately they don't provi…
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WIFI is completely slow down at evening!! 2 to 10Mbps instead of 60Mbps?The WIFI speed test is running ` 60Mbps in the afternoon and now the wifi is so slow and i reverify…
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Technical IssueInternet is not working ? How can i reach to Fizz customer agent?
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New User - How to change password?Started the service today. After setting up the router I went logged into csuadmin and the wifi pas…
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