Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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The technician couldn't connect the internet. What do I do?Today, the technician visited my house for internet installation, but he couldn't find the line to … -
IntallationI need a new installation date
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Why is my "SET" 5G Channel constantly changing?Hi! I've set my 5G Channel to 161. After a few hours, the channel on Fizz's menu shows as 161 (ch…
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Chaning my technien?Resedualing the techniens?
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Failed modem installation?I received my modem yesterday and I tried to boot it up but the required lights to turn on are not …
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How many modem is needed?I have 3 televisions in my appartment with my current provider I have 2 modems. With Fizz how many… -
Paiment failed 4 days ago and still cant trigger a new oneSo the payment failed they cut my internet , ive contacted the same day , they said a ticket With H…
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Can I use my routeur with internet?Hi all! I know that Fizz internet comes with a modem - router, but can I use my own router if I wan…
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Modem range decreased?My modem has recently decreased its available range - at one end of my place I used to have a great… -
No internet since 30 minsMy internet is down since 21 pm. Anyone same issue?
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Return tho modemI unsubscribed my Internet on 1srt of September and returened my modem on the 9th of Sep. But I rec…
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Is IPv6 available for home internet?Do we have access to a public IPv6 address? -
Google home speakersHi all, switched to fizz yesterday and spent nearly 5 hours since the to try and make my Google's s…
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where's your chat room?where is the chat room?
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Guest internet access ?Hello how do you set the Guest internet password on the account? Does it have to be the same as the…
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Home internet not returned ?I deactivated my account and returned the modem two weeks back. I got an email from fizz today aski…
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Day of activation?Can I take the internet service now but actived only for the first of october? I'm I oblige to pay …
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How do I setup a router to Fizz modem?I recently bought a wifi6 router, tplink ax3000, I followed the instructions on the booklet, but wh…
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Is this a Videotron outlet and does it work with Fizz?This isn't coax but I'm sure it's something Videotron installed in the apartment building at start …
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Do I have to cancel my current home internet plan? Or will the technician do it?Who cancels my current plan?
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Level 1 - can the "$1 rebate" be applied after the internet is activated?I just activated my plan, the appointment with the technician is scheduled. I have the $1 rebate, b…
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Ethernet connection keeps cutting off ?Since the last two weeks, the ethernet connection keeps cutting off. It is getting worst the last w…
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My modem won't connect to the internet?My service was disconnected this week because of a billing error (wrong credit card). I have since …
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Is 30mb enough for video streaming?Hi all, I'm getting my internet switched to fizz today. Yay!! I choose the 60mb plan as it's what I…
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Technician didn't show up?My appointmet was today, but technician did not show up. What should I do?
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