Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
My internet got cut off but reactivated 2 hours ago. I reset modem but it's still not working. How dMy account got frozen due to a card payment issue, I made a manual payment about 2 hours ago and go… -
Wi-fi Connected but no internet. Wired has internet.I am a new client and received my modem yesterday. Fizz's router wi-fi has a lot of range but keeps… -
I was supposed to get my modem today but the technician didn't show up...?I know that it's Labour day but Fizz allowed today's timeslot and so I scheduled an appointment to …
-
Technician never showed up - Unable to reschedule an installation ?Technician was supposed to come yesterday between 12 and 5pm, he never showed up or called or notif…
-
no service for couple of days?my phone got no service for couple of days and I have tried to restart my phone but did not work. w…
-
Too slow internetI bought 4gb data for phone internet but why its still slow down ??? Crazy lagging
-
Can't connect to modem with mobile device?Cannot connect to my wifi network with my samsung galaxy, the network appears in the list but i'm g…
-
Refer a friendmy friend entered my referral code but the subscription didn't go through. This is the message
-
No installation appointments until September 26?Not a question, more of a comment. We had an installation appointment on September 1st from 5pm-9pm…
-
Upgrading internet plan?I am considering upgrading my internet plan to a faster speed. Would I still be able to keep my rew…
-
IstallationHow to get a confirmation that my modem will be delivered at the time scheduled
-
Printer problems?I am having trouble setting up my Hp office jet pro 6968 wireless printer. It never seems to connec…
-
Fizz Internet installation?I already have internet with Carrytel. Do I need to inform my janitor for the installation process?
-
Why is Fizz internet so much cheaper?When I spoke to Ebox they said Fizz received a different rate from Videotron than they did. Is that… -
Internet Plan Not Updated?Hello, 2 days ago, I updated my Internet plan from 30 Mbps to 120 Mbps, yet the change is still not…
-
I keep loosing connection. Please HELP?I keep loosing internet connection. I joined Fizz one week ago. I have tried to unplug the modem an…
-
How long does installation take ?How does it take the technician comes for first installation?
-
Request only Fizz modem?Is it possible to request a simple modem from Fizz? Just COAX to ethernet? Router's a bit bulky, so…
-
How does this installation work?My appointment is today and I would like to know if i'm supposed to receive a notification and also…
-
unsubscription on same day of orderi ordered internet today and tecnician appoitment and activation ws fixed for 24 september. but i f…
-
Home internet app speed test not working?Hi, I've been trying to run a speed test for my home internet through the fizz app on my phone. How…Answered ✓ Closed Thierry B. #24767 583 views 5 comments 9 points Most recent by Jacqueline R. #30472
-
My connexion keeps crashing and I don't know why?Hello, I've been with fizz for 6 months without ever having problems with my connexion. Earlier thi…
-
Better customer service?OK, what can I do, I saw the service truck early this morning. I then Recieved the email stating th…
-
Can customers service call me some how?Can I please talk to a person from the fizz company? Can someone tell me if I were to purchase ho…
-
Moving to a new address, can i keep my current internet plan and price that is $30 for 10down and 1.Moving to a new address, can i keep my current internet plan and price that is $30 for 10down and 1…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.