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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Any issues with the Fizz network on Sep 22 at 12:15 PM ? Had to reboot modem to restore connectivityAny cable HW issues in Montreal CDN - TMR area on Sep 22, 12:15 PM ? Does it occur frequently that … -
Why is my internet not working ?I bought 2 extra gigs of data and the internet is not working. Takes forever to load pages and some…
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cancellation?Please, I want to cancel my home internet and return the equipment.
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internet isnt working?I turn on mobile data but nothing shows up, there's no internet and there's a little "R" …
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My internet plan is not showing up in the myplans menuMy internet plan is not showing up in the myplans menu. I am trying to change the apartment number …
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Modem location?can the modem be set up far away from the coaxial cable? it goes into 2 rooms
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Wi-fi Connected but no internet on device wake-up. That can't be normal, can it?Hello, I received my Hitron 4680 about 2 weeks ago and I have problems with the wifi dropping. The …
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How to apply an upgrade ?Hi guys. I Earned an upgrade and i made it to level 2 and the upgrade is unlocked. It says to Apply…
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Connected but no internetI’ve checked the modem/router itself and it seems to be constantly searching for a downstream frequ… -
Hitron 4680 datasheetThere are various places which give links to the datasheet, for example in https://community.fizz.c…
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never showed up ?Hi ,my installation was supposed to be this morning ,i never receive a call and no one rang to ente…Answered ✓ Closed emmanuelle P. #30252 1 view 2 comments 13 points Most recent by emmanuelle P. #30252
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Application Wi-fi restrictions ?Instead of configuring restricted hours for home internet with the application, is there a way to d… -
Wifi is connected but no internet?All the appropriate lights on the modem are flashing except the "@" one. When I run an in…
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Not connecting to Xbox one?It is connected to wifi but I can’t connect online. Is it because you don’t support ipv6? We have i…
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Do you receive the modem in the mail or technician brings it ?I have an appointment today between 7:30am-12 but no sign of a technician yet. It’s almost 12 and I…
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2 ISPs at one addressHello, at my address we are currently with Distributel but on a fixed term contract. Which apparent…
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how to plug wifihow do i get my three waves my password that's on the modem doesn't work?
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Why won’t my building show up as residential?I am moving to 8968 rue airlie which is a brand new condo and I wanted to get service but you don’t…
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Internet connection cutting all the time?Hi, I get between 2 and 10 Internet cutout a day (that I'm aware of). I was with EBOX until last we…
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How can i change my plans if i didnt receive it at home?I want to change my plans before there coming install it
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Port Forwarding & uTorrent on MacOSAnyone familiar with configuration of Port Forwarding for uTorrent on MacOS ?
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Can my technician call me when they arrive?Hi. So my technician should be coming between 7am-12pm today but my door buzzer doesn’t work. I lef…
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Why cant i access home internet from phone?I've just installed home internet and it works fine on my laptop but when I click on it on my andro…
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Why My internet plan is frozen saying that i need to update the payment but its my valid cardmy internet plan been frozen since yesterday saying i have to update my method of payment but its m…
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No internet today?I'm in Ste-Julienne and been with fizz for almost a year now and today and few weeks ago we're star…
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